Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

MOHAIB AHMAD

Richardson,Texas

Summary

Dedicated and hardworking professional with extensive experience in customer service, particularly in healthcare settings. Eager to embrace new challenges and expand skill set across various fields. Open-minded approach and passion for interacting with people drive myself to strive for excellence in all environments and situations. Constantly seeking opportunities for personal and professional growth.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Patient Care Attendant

Methodist Health System
01.2023 - Current
  • Increased patient satisfaction levels by promptly responding to call lights or requests for assistance from patients or family members.
  • Documented daily patient progress in an accurate and timely manner, facilitating effective communication among healthcare team members.
  • Assisted with meal preparation

Screener and Greeter (Receptionist)

Texas Health Resources
08.2021 - 07.2022
  • Delivered compassionate, hands-on patient care, assisting with daily activities to ensure patient comfort and dignity
  • Supported patients and families by answering questions, providing updates, and creating welcoming, supportive environment
  • Welcomed and assisted patients and visitors, providing information and clear directions to facilitate smooth and positive healthcare experience
  • Addressed inquiries and provided updates on visitation policies
  • Managed visitor logs and accurately documented entry details for all incoming patients and guests
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
  • Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
  • Provided COVID-19 FAQs and educational material to patrons and employees.
  • Answered patient inquiries and provided information about healthcare services.
  • Disinfected tools, equipment and surfaces between patients.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.

Bookstore Attendant

Follet Higher Education
07.2018 - 03.2020
  • Assisted customers with locating books, supplies, and merchandise, ensuring a positive and efficient shopping experience
  • Processed cash, credit, and online payments accurately using point-of-sale (POS) systems, maintaining a high level of accuracy and trust
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Utilized strong interpersonal skills to establish rapport with guests.
  • Assisted in training new attendants, sharing best practices and tips for efficient service.

Kids Corner Attendent

Mason Community Center
08.2017 - 05.2018
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Associate of Applied Science -

Dallas College
Dallas, TX
11.2024

High School Diploma -

Mason High School
Mason, OH
05-2018

Skills

  • Customer Service
  • Patient Care
  • Teamwork
  • Collaboration
  • Hospitality
  • Empathy and Compassion
  • Time Management

Certification

  • CPR/AED Certification
  • Food Allergen Training Certificate - FOOD ALLERGY RESEARCH & EDUCATION (FARE) or Similar Organizations.

Interests

  • Gym Workouts
  • Personal Development and Self-Improvement
  • Playing Sports
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Patient Care Attendant

Methodist Health System
01.2023 - Current

Screener and Greeter (Receptionist)

Texas Health Resources
08.2021 - 07.2022

Bookstore Attendant

Follet Higher Education
07.2018 - 03.2020

Kids Corner Attendent

Mason Community Center
08.2017 - 05.2018

Associate of Applied Science -

Dallas College

High School Diploma -

Mason High School

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MOHAIB AHMAD