Mohamad Elmasri
Dearborn
Summary
Experienced professional seeking to find my future career.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Heat Treat Operatoe
Gerdau Steel
03.2023 - Current
- Ensured workplace safety by adhering to company policies and guidelines regarding personal protective equipment and hazardous materials handling.
- Reduced equipment downtime by performing regular maintenance on furnaces, quench tanks, and other heat-treating machinery.
- Supported continuous improvement initiatives through active participation in process audits and evaluations.
Mortgage Loan Officer
Rocket Mortgage
08.2020 - 02.2024
- Licensed Banker in 11 US states
- NMLS ID:2400748
- Helped over 100 families close on homes at a high and efficient level
- Setup Appointments with prospective clients and respond with urgency
- Scrub documents and input into the system before submitting to underwriting
- Liaison between client and underwriting handling all communication and transactions
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Education
Associates - Nutrition Sciences
Wayne State University
03.2016
High school Diploma - STEM subjects
Fordson High School
06.2014
Skills
- Tri-Lingual in Portuguese, Arabic, and English
- Mechanically and technically inclined
- Excel in resolving issues in a timely and efficient manner
- Proficient in Microsoft Word
- Proficient in Microsoft Excel
- Proficient in Microsoft PowerPoint
- Proficient in Microsoft OneNote
- Proficient in Microsoft SharePoint
Certification
Google IT Support Specialist, Performed module simulations of troubleshooting hardware to navigating through software., Understanding of the network support system, Approach to finding the root cause of a problem, Familiar with Linux, Microsoft Windows, Mac OS., Familiar with python, Customer support and trouble shooting
Timeline
Heat Treat Operatoe
Gerdau Steel
03.2023 - Current
Mortgage Loan Officer
Rocket Mortgage
08.2020 - 02.2024
Google IT Support Specialist, Performed module simulations of troubleshooting hardware to navigating through software., Understanding of the network support system, Approach to finding the root cause of a problem, Familiar with Linux, Microsoft Windows, Mac OS., Familiar with python, Customer support and trouble shooting
Associates - Nutrition Sciences
Wayne State University
High school Diploma - STEM subjects
Fordson High School
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