DEEB HAMMOUD
Phoenix,AZ
Summary
Results-oriented professional with dual master's degrees in Business Administration and Industrial Management. Expertise in leading quality control initiatives and enhancing operational efficiency in regulated industries. Proficient in Lean Six Sigma methodologies and managing cross-functional teams to ensure compliance and drive continuous improvement. Experienced Laboratory Coordinator with a strong track record in managing lab operations, maintaining equipment, and implementing quality control procedures to boost productivity and meet project deadlines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Analysis Lab Coordinator
West Pharmaceutical Services
Phoenix, AZ
12.2023 - Current
- Spearheaded the development of five new laboratory procedures, enhancing efficiency by 35%.
- Implemented a new warehouse software system, reducing process errors by 30%.
- Managed laboratory projects from planning to execution, integrating data via Salesforce and SAP for informed decision-making.
- Conducted quality inspections and ensured adherence to safety and compliance standards.
Graduate Assistant, Student Activities
University of Central Missouri
Warrensburg, MO
08.2022 - 07.2023
- Led the Homecoming committee, coordinating over 12 student groups and events for 200+ attendees.
- Transitioned 170+ student organizations to a new portal, reducing data entry errors by 75%.
- Provided mentorship in event planning, budget management, and leadership development.
Graduate Assistant, Alumni Relations
University of Central Missouri
Warrensburg, MO
01.2022 - 06.2022
- Organized logistics for 15+ large-scale alumni events, increasing engagement by 15%.
- Enhanced alumni data quality by 25% through database optimization efforts.
Financial Operations Consultant
Boutique Koala
Beirut, Lebanon
01.2018 - 12.2021
- Streamlined business processes using AWS and Lean Six Sigma, improving operations by 25%.
- Developed financial models in Excel and Tableau, increasing profits by 8%.
- Boosted customer satisfaction scores by 20% via improved service workflows.
Quality Assurance Specialist
Beauty Home
Jadra, Lebanon
01.2017 - 12.2017
- Conducted quality audits and trained 210+ employees, leading to a 20% boost in quality metrics.
- Introduced quality assurance protocols that reduced product defects and enhanced compliance.
Education
M.S. - Engineering/Industrial Management
University of Central Missouri
Warrensburg, MO01.2023
MBA - Business Administration & Management
University of Central Missouri
Warrensburg, MO01.2022
B.A. - Finance & Entrepreneurship
American University of Beirut
01.2020
Skills
- Quality Control & Assurance
- Lean Six Sigma Methodologies
- Team Leadership & Development
- Process Improvement & Optimization
- Compliance & Regulatory Standards (cGMP, ISO)
- Data Analysis & Visualization (Tableau, Power BI)
- ERP & CRM Systems (SAP, Salesforce)
- Project Management & Strategic Planning
- SAP
- Salesforce
- Microsoft Excel
- AWS
- Tableau
- Power BI
- DMAIC
- Kaizen
- Financial Planning
- Microsoft Office Suite
Websites
Certification
- Lean Six Sigma (University of Central Missouri)
- Leadership Development – AIESEC
- Fullbridge U Program (AUB)
- Institutional Banking Virtual Internship – Citi
Timeline
Product Analysis Lab Coordinator
West Pharmaceutical Services
12.2023 - Current
Graduate Assistant, Student Activities
University of Central Missouri
08.2022 - 07.2023
Graduate Assistant, Alumni Relations
University of Central Missouri
01.2022 - 06.2022
Financial Operations Consultant
Boutique Koala
01.2018 - 12.2021
Quality Assurance Specialist
Beauty Home
01.2017 - 12.2017
M.S. - Engineering/Industrial Management
University of Central Missouri
MBA - Business Administration & Management
University of Central Missouri
B.A. - Finance & Entrepreneurship
American University of Beirut
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