DEEB HAMMOUD
Phoenix,USA
Summary
Dynamic and results-driven Quality Control & Operations Leader with dual master's degrees in Business Administration and Industrial Management. Proven expertise in leading quality control initiatives, enhancing operational efficiency, and fostering team development within regulated industries. Adept at implementing Lean Six Sigma methodologies, managing cross-functional teams, and ensuring compliance with industry standards to drive continuous improvement and product excellence. Extensive experience in overseeing lab operations, managing inventory, and maintaining safety standards. Known for high standards and delivering results through effective team collaboration and adaptability to changing needs. Proficient in laboratory safety protocols and workflow optimization, embodying reliability and flexibility. Experienced with coordinating laboratory operations, ensuring compliance with safety standards, and managing inventory. Utilizes effective communication and organizational skills to maintain seamless workflow. Knowledge of regulatory requirements and team management ensures smooth and efficient lab operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Analysis Lab Coordinator
West Pharmaceutical Services
12.2023 - Current
- Spearheaded the development of five new laboratory procedures, enhancing efficiency by 35%.
- Implemented a new warehouse software system, reducing process errors by 30%.
- Managed laboratory projects from planning to execution, integrating data via Salesforce and SAP for informed decision-making.
- Conducted quality inspections and ensured adherence to safety and compliance standards.
- Leveraged automation tools to streamline routine tasks such as sample preparation and data entry, increasing overall productivity.
- Monitored progress on multiple projects simultaneously, adjusting schedules as needed to meet dynamic research goals.
Graduate Assistant, Student Activities
University of Central Missouri
08.2022 - 07.2023
- Led the Homecoming committee, coordinating over 12 student groups and events for 200+ attendees.
- Transitioned 170+ student organizations to a new portal, reducing data entry errors by 75%.
- Provided mentorship in event planning, budget management, and leadership development.
- Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within academic departments.
- Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
Graduate Assistant, Alumni Relations
University of Central Missouri
01.2022 - 06.2022
- Organized logistics for 15+ large-scale alumni events, increasing engagement by 15%.
- Enhanced alumni data quality by 25% through database optimization efforts.
- Facilitated student success by identifying areas of improvement and providing constructive feedback on assignments and exams.
- Developed and managed organized, orderly student databases and tracking systems.
- Served as a liaison between faculty members and students for addressing concerns or issues related to coursework or academic policies.
- Managed administrative tasks such as grading, scheduling, and record-keeping to ensure smooth operations within academic departments.
Financial Operations Consultant
Boutique Koala
01.2018 - 12.2021
- Streamlined business processes using AWS and Lean Six Sigma, improving operations by 25%.
- Developed financial models in Excel and Tableau, increasing profits by 8%.
- Boosted customer satisfaction scores by 20% via improved service workflows.
- Conducted thorough market research to identify trends and inform business strategy development efforts.
- Managed diverse teams and fostered a positive working environment, leading to increased employee satisfaction.
Quality Assurance Specialist
Beauty Home
01.2017 - 12.2017
- Conducted quality audits and trained 210+ employees, leading to a 20% boost in quality metrics.
- Introduced quality assurance protocols that reduced product defects and enhanced compliance.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
Education
M.S. - Engineering/Industrial Management
University of Central Missouri
01.2023
MBA - Business Administration & Management
University of Central Missouri
01.2022
B.A. - Finance & Entrepreneurship
American University of Beirut
01.2020
Skills
- SAP
- Salesforce
- Microsoft Excel
- AWS
- Tableau
- Power BI
- DMAIC
- Kaizen
- Financial Planning
- Microsoft Office Suite
Certification
- Lean Six Sigma (University of Central Missouri)
- Leadership Development – AIESEC
- Fullbridge U Program (AUB)
- Institutional Banking Virtual Internship – Citi
CORE COMPETENCIES
- Quality Control & Assurance
- Lean Six Sigma Methodologies
- Team Leadership & Development
- Process Improvement & Optimization
- Compliance & Regulatory Standards (cGMP, ISO)
- Data Analysis & Visualization (Tableau, Power BI)
- ERP & CRM Systems (SAP, Salesforce)
- Project Management & Strategic Planning
Timeline
Product Analysis Lab Coordinator
West Pharmaceutical Services
12.2023 - Current
Graduate Assistant, Student Activities
University of Central Missouri
08.2022 - 07.2023
Graduate Assistant, Alumni Relations
University of Central Missouri
01.2022 - 06.2022
Financial Operations Consultant
Boutique Koala
01.2018 - 12.2021
Quality Assurance Specialist
Beauty Home
01.2017 - 12.2017
MBA - Business Administration & Management
University of Central Missouri
B.A. - Finance & Entrepreneurship
American University of Beirut
M.S. - Engineering/Industrial Management
University of Central Missouri
Similar Profiles
Nancy MusserNancy Musser
HVP Quality Assurance Specialist at West Pharmaceutical ServicesHVP Quality Assurance Specialist at West Pharmaceutical Services
Ramya KypuRamya Kypu
Solution Architect at West Pharmaceutical ServicesSolution Architect at West Pharmaceutical Services
S HarishS Harish
Principal Architect (R&D) at West pharmaceutical servicesPrincipal Architect (R&D) at West pharmaceutical services
Juan CortezJuan Cortez
Officer, Technical Liaison SME at Bank of AmericaOfficer, Technical Liaison SME at Bank of America
FANTASIA NEALYFANTASIA NEALY
Attendant care at Assistant handsAttendant care at Assistant hands