Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Mohamad Khoder

Mohamad Khoder

Indio,CA

Summary

Dynamic entrepreneur with a proven track record at KHODER FRESH DATES, excelling in customer service and strategic planning. Successfully enhanced client relationships, driving repeat business and referrals. Skilled in cash handling and efficient multitasking, I fostered a positive workplace culture while achieving high customer satisfaction ratings.

Overview

7
7
years of professional experience

Work History

Owner

KHODER FRESH DATES
11.2019 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Implemented marketing strategies to increase brand awareness and attract new customers.

Dasher

DoorDash
12.2020 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Enhanced communication with customers through proactive updates on order status.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.

Independent Contractor Driver

Uber Technologies Inc.
03.2020 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Independent Contractor Driver

Lyft
03.2020 - 04.2022

Manager of Operations

Orchid Dates,Inc
10.2018 - 11.2019
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.

Home Care Provider

IHSS In Home Support Services
09.2019 - 12.2020
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Education

Bachelor In Engineering - Economía Aziendale

UNIVERSITA DEGLI STUDI DI MIALNO
Milano,Italy

BACHELOR IN ENGENEERING - Biomedical Engineering

POLITECNICO DI MILANO
MILANO,ITALY

High School Diploma - ECONOMY AND SOCIOLOGY

Al-CARMALIYA MEJDLAYA
ZGHARTA-LEBANON
05.2009

Skills

  • Quick decision making
  • Patience and tolerance
  • Reliability and punctuality
  • Safety awareness
  • Efficient multitasking
  • Cash handling proficiency
  • Strong navigation skills
  • Vehicle maintenance
  • Food safety
  • Excellent time management
  • Customer service
  • Quick learner
  • Hardworking and responsible
  • Decision-making
  • Problem-solving
  • Time management
  • Customer communication
  • Flexible schedule
  • Good driving record
  • Smartphone operation
  • Valid Driver's license
  • GPS navigation
  • Excellent communication
  • Payment handling
  • Safe food handling
  • Order verification
  • Clean driving record
  • Payment collection
  • Loading and unloading
  • Excellent sense of direction
  • Sales goals
  • Strategic planning
  • Sales development
  • Product distribution

Accomplishments

Successful Business owner, ability to stand up from any Economic hit , able to push my limits , ability to learn any skills no matter what , multi-tasking , ability with deal with any life aspects , humble and common sense person

Languages

Arabic
Native or Bilingual
French
Limited Working
Italian
Professional Working
Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dasher

DoorDash
12.2020 - Current

Independent Contractor Driver

Uber Technologies Inc.
03.2020 - Current

Independent Contractor Driver

Lyft
03.2020 - 04.2022

Owner

KHODER FRESH DATES
11.2019 - Current

Home Care Provider

IHSS In Home Support Services
09.2019 - 12.2020

Manager of Operations

Orchid Dates,Inc
10.2018 - 11.2019

Bachelor In Engineering - Economía Aziendale

UNIVERSITA DEGLI STUDI DI MIALNO

BACHELOR IN ENGENEERING - Biomedical Engineering

POLITECNICO DI MILANO

High School Diploma - ECONOMY AND SOCIOLOGY

Al-CARMALIYA MEJDLAYA

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Mohamad Khoder