Mohamamd Mokdad

• Led a team of 6 QA engineers in manual and automated testing across various platforms.
• Coordinated end-to-end testing for complex systems including CRM, Billing, Online Charging System (OCS), Voucher Management, Stock Management, Mediation, Provisioning, and Network Inventory.
• Analyze root causes of bugs and propose preventive solutions.

Key Achievements:

Designed and developed a professional automated testing framework using Selenium WebDriver that reads test cases from Excel files, executes them dynamically, and generates pass/fail reports for streamlined QA analysis. improving test traceability.

• Design and develop complex test plans and strategies.
• Designed and documented comprehensive test cases and business workflows for large-scale solutions, including billing, OCS and CRM systems.
• Write scripts for automated testing (C#, MSSQL).

Key Projects:

Developed and executed complex SQL scripts to test and validate data integrity across multiple relational tables; generated detailed result reports for QA and development highlight mismatches, missing records, and schema issues to ensure data consistency. reducing manual verification time by 70%.

• Performed manual testing for web applications across multiple browsers and devices.
• Logged and tracked bugs using TFS (Microsoft Team Foundation Server).
• Generate testing data and keep the data up-to-date.
• Apply different types of tests for products and modules:

(GUI Testing ,Performance Testing,Stress Testing,Negative Testing)

• Use automated testing for GUI (App Perfect)

• Administered and configured VoIP switches to ensure reliable and high-quality voice communication systems (class 5 VoIP switch)
• Managed end-to-end setup, installation, and configuration of Asterisk-based PABX systems, tailored to client requirements. (TrixBox)
• Coordinated with VoIP suppliers and service providers for successful pairing, integration, and troubleshooting