Mohamed Abdelaal

Worked in Peoples Jewellers⁠ store Provided excellent customer service and assisted customers in selecting jewelry and suitable products based on their needs.

• Prepared various import, export and supplier forms for customs submittal.
• Designed export strategies to meet project requirements for delivery timeframe.
• Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.

• Overcame objections using friendly, persuasive strategies.
• Phone selling manager in the field of global trading and stocks exchange
• Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
• Contacted businesses via cold or warm calling to offer services relevant to industries or niches.
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Improved sales processes to streamline customer acquisition and onboarding strategies.
• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.