Mohamed Abdelrazzak
Staten Island,NY
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Supervisor
Custom Protection Services
Manhattan, NY
06.2024 - Current
- Ensured all security equipment was maintained and fully operational.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Facilitated communication between security team and other departments for a cohesive environment.
- Reviewed security practices prior to events and identified potential weaknesses.
Sales Associate
Honda of Staten Island
Staten Island, NY
04.2023 - 05.2024
- Built and maintained relationships with peers and upper management to drive team success.
- Performed data entry tasks into dealer management software programs such as CRM and CDK Global DMS systems.
- Maintained up-to-date database of sales contacts and customer information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Provided follow-up customer service after a car sale was completed.
- Collaborated with prospective customers over phone and email to schedule sales appointments.
Service & Sales Valet Manager
Mercedes Benz of Brooklyn
Brooklyn, New York
08.2022 - 04.2023
- Loaner Agent.
- Coordinate new and used car deliveries with sales managers
- Greeted and checked in customers for service appointments.
- Handle customer dissatisfaction in a professional manner
- Enforced safe driving practices among employees by monitoring speed limits within the parking lot.
Head Waiter
Victory Event Staffing
Brooklyn, New York
04.2020 - 05.2022
- Experience in supervising work of all waiters and maintain quality of working in a restaurant
- Able to maintain optimal standard of service of all times
- Communicated with guests on a regular basis and ensure they are satisfied
- Organization of events with 3000+ guests
Logistics/Driver
We Are The Car Guys Inc
Staten Island, NY
09.2021 - 04.2022
- Pick up contracts from various dealerships located in New York and New Jersey
- Communicate with customers to arrange delivery of their vehicle
- Bringing cars from various partners ranging in PA, NJ, and NY
- Accurately stock vehicles into DealerCenter
- Assign drivers to deliveries and coordinate with crew members
Celebrity Driver
Pegasus World Wide LLC
Farfield, NJ
Education
College of Staten Island
Staten Island, NY01-2029
High School Diploma - Medical Science
Midwood High School
Brooklyn, NYSkills
- Microsoft Word
- Excel
- PowerPoint
- Excellent Communication Skills
- Employee Leadership & Training
- Event Planning
- Ensuring Positive Customer Service
- Data Entry
- Database Management
- Office Management
Languages
- English
- Arabic
Certification
Fire Safety Guard
Licensed Security Guard
Timeline
Security Supervisor
Custom Protection Services
06.2024 - Current
Sales Associate
Honda of Staten Island
04.2023 - 05.2024
Service & Sales Valet Manager
Mercedes Benz of Brooklyn
08.2022 - 04.2023
Logistics/Driver
We Are The Car Guys Inc
09.2021 - 04.2022
Head Waiter
Victory Event Staffing
04.2020 - 05.2022
Celebrity Driver
Pegasus World Wide LLC
College of Staten Island
High School Diploma - Medical Science
Midwood High School