Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Mohamed Awaga

Alexandria,VA

Summary

Customer-focused professional with extensive experience in retail, sales, customer service, and business development. Experienced in cashier operations, pickup & return services, assisted checkout systems, and building strong customer relationships. Adaptable, bilingual, and skilled at working in fast-paced environments while delivering excellent customer experiences.

Overview

6
6
years of professional experience
8
8
years of post-secondary education

Work History

Team Member

Shake Shack
Arlington, Virginia
04.2025 - Current
  • Provide excellent customer service in a fast-paced restaurant environment.
  • Assist customers with orders, payments, and dining experience.
  • Maintain cleanliness and support team operations during busy hours.

Retail Associate

Amazon Fresh
Falls Church, Virginia
08.2025 - 04.2026
  • Handled customer service operations including pickup and return services.
  • Operated cash registers and assisted checkout systems.
  • Supported customers with inquiries and ensured smooth store operations.

Finance Executive

ADIB Bank
, UAE
02.2024 - 11.2024
  • Managed client relationships and coordinated banking services.
  • Executed contracts and ensured accurate documentation processing.
  • Promoted banking products and exceeded sales targets.

Seller Acquisition & Growth

Noon
, Egypt
03.2022 - 01.2024
  • Acquired and onboarded sellers to the platform.
  • Managed seller relationships and supported business growth.

Vendor Acquisition Team Leader

Homzmart
, Egypt
03.2020 - 03.2022
  • Led vendor acquisition operations and managed KPIs.
  • Negotiated agreements and maintained vendor relationships.

Education

Master of Business Administration (MBA) - E-Business Major

Arab Academy for Science, Technology & Maritime Transport
Egypt
05.2022 - 10.2024

Bachelor of Science - Accounting

Mansoura University
Egypt
09.2009 - 10.2014

Skills

  • Customer Service
  • Cash Register & Assisted Checkout
  • Retail Operations
  • Sales & Business Development
  • Microsoft Office

Personal Information

Immigration Status: U.S. Permanent Resident (Green Card Holder)

Timeline

Retail Associate

Amazon Fresh
08.2025 - 04.2026

Team Member

Shake Shack
04.2025 - Current

Finance Executive

ADIB Bank
02.2024 - 11.2024

Master of Business Administration (MBA) - E-Business Major

Arab Academy for Science, Technology & Maritime Transport
05.2022 - 10.2024

Seller Acquisition & Growth

Noon
03.2022 - 01.2024

Vendor Acquisition Team Leader

Homzmart
03.2020 - 03.2022

Bachelor of Science - Accounting

Mansoura University
09.2009 - 10.2014
Mohamed Awaga