MOHAMED CHAHID
Malden
Summary
Dedicated professional with expertise in customer service, problem-solving, and teamwork. Proven ability to enhance customer satisfaction and drive sales through effective training and operational excellence.
Results-driven leader with extensive experience in retail management and team training. Known for adaptability and attention to detail, successfully implementing strategies that improve store operations and foster team collaboration.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
M.A.P ( Management Acceleration Program)
Family Dollar
Region 41
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Model Store Trainer D346
Family Dollar
Everett MA
08.2020 - Current
- Collaborated with marketing teams to develop promotional strategies and enhance brand visibility.
- Ensured adherence to visual merchandising standards for optimal product presentation in-store.
- Conducted market research to identify trends and inform model participation in promotional events.
- Trained junior models on best practices for runway walks and posing techniques.
Store Manager
Family Dollar
Everett MA
01.2015 - Current
- Directed daily store operations to enhance customer satisfaction and drive sales growth.
- Trained and mentored staff on best practices in merchandising and inventory management.
- Implemented loss prevention strategies, reducing shrinkage through effective team engagement.
- Analyzed sales data to optimize product placement and inventory turnover rates.
Customer Service Associate
Family Dollar
Chelsea MA
11.2011 - Current
- Delivered exceptional customer service, ensuring positive shopping experiences for all customers.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction levels.
- Maintained accurate cash handling procedures, minimizing discrepancies during transactions.
- Assisted in inventory management, ensuring stock levels met demand and improved store organization.
Education
Bachelor of Science - Statistics/ Economic And Social Sciences (FSJES)
CADI AYYAD University (UCA)
MARRAKECH MOROCCO 06.2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
M.A.P ( Management Acceleration Program)
Family Dollar
08.2023 - Current
Model Store Trainer D346
Family Dollar
08.2020 - Current
Store Manager
Family Dollar
01.2015 - Current
Customer Service Associate
Family Dollar
11.2011 - Current
Bachelor of Science - Statistics/ Economic And Social Sciences (FSJES)
CADI AYYAD University (UCA)