Microsoft Office Package
Mohamed Chakor
Senior Client Advisor
Dubai
Summary
Communicative and organized Client Advisor with experience providing exceptional client support services. Adapt at managing existing client relationships and formulating and implementing advice.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Senior Client Advisor
2XL luxury furniture
Dubai
01.2020 - Current
- Provide thoughtful and discrete customer service in line with luxury
- customer service standards.
- Handle all customer issues in a friendly and helpful way.
- Meet and exceed individual sales goals.
- Introducing promotions and opportunities to customers.
Senior Sales Associate
Nike Group
Dubai
02.2016 - 01.2020
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Generated sales leads and cold called potential customers.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Promoted brand awareness and utilized took advantage of network connections to increase brand development.
Luxury Client Advisor
Lacoste
Dubai
01.2012 - 02.2016
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Understand and anticipate each customer's needs and delight them with luxury customer service standards.
- Maintain a high level of awareness and customer contact on the sales floor to create a safe and secure shopping environment.
- Improved product sales by 12%, which led to a 20% increase in annual revenues.
Education
BBA - Business Administration And Management
Bel Hassa
Morocco 10.2009 - 01.2012
Skills
Relationship Management
Customer consultations
Stocking and replenishing
Stock management
Sales expertise
Retail materials management
Additional Information
- Nationality: Moroccan.
- Marital status: Married.
- Visa status:1 month notice.
- Age : 32 Years.
- Valid UAE Driving Liences.
Software
Timeline
Senior Client Advisor
2XL luxury furniture
01.2020 - Current
Senior Sales Associate
Nike Group
02.2016 - 01.2020
Luxury Client Advisor
Lacoste
01.2012 - 02.2016
BBA - Business Administration And Management
Bel Hassa
10.2009 - 01.2012