Mohamed Elfilali
dacula,GA
Summary
Driven Retail Manager with more than 24 years of experience and proven expertise in store operations and team development, honed at Publix super market, excelled in enhancing store profitability and customer service through innovative loss prevention strategies and effective staff training without sacrificing food safety, skilled in operations management, achieving significant reductions in shrinkage. Demonstrates exceptional leadership and quality assurance abilities, driving operational excellence. Talented at leading daily activities and enhancing store atmospheres.
Overview
1
1
Certification
Work History
Retail Manager
Publix
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Oversaw budgeting responsibilities for the produce department, maximizing profitability without compromising on quality.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
Education
Associate of Applied Science - Automation/electronic
Foreign School
Morocco06.1998
Skills
- Customer Service
- Cash Management
- Store operations
- Team training and development
- Quality Assurance
- Loss Prevention
- Staff recruitment
- Operations Management
- Leadership Development
- Team Training
- food safety procedures
Accomplishments
- Supervised team of 20 staff members.
- achieved annual sales/gross profit/net profit/payroll goals consistently.
- achieved over $5 millions in sales yearly.
- managed 12 different locations.
Certification
- food safety Certified
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Full Professional
Spanish
Limited Working
Timeline
Retail Manager
Publix
Associate of Applied Science - Automation/electronic
Foreign School
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