Mohamed Elshamy
Hampton,NH
Summary
Proven Manager at La Spiaggia Pizza, adept in time management and customer dispute resolution, significantly enhancing service quality and team performance. Expert in staff training and adept at maintaining crucial vendor relations. Achievements include boosting customer satisfaction and team agility through effective conflict resolution and cross-training.
Overview
1
1
Certification
Work History
Manager
La Spiaggia Pizza
Hampton, NH
05.2016
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Winnacunnet High School
Hampton, NH06.2018
Skills
time management for employees
dealing with the food companies and any thing happening in the restaurant and paying the bills
recruiting and training the new employees
dealing with the customers problems and solving it
Certification
Serve safe manger certificate for health
Timeline
Manager
La Spiaggia Pizza
05.2016
Winnacunnet High School