Mohamed Ghoul
Dearborn
Summary
Results driven professional with expertise in customer service and inventory management. Proven track record of enhancing operational efficiency and supplier coordination to optimize performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ZOOM assist
Zoom Home Lending
Livonia
05.2026 - Current
- Assisted clients with mortgage inquiries and provided detailed product information.
- Scheduled appointments and follow-ups with clients as needed during the process.
- Provided administrative support by drafting correspondence and preparing reports.
- Assisted in preparing marketing materials to promote new loan products or services.
- Maintained updated knowledge of current lending regulations and guidelines.
- Advised clients on various mortgage products available based upon their individual needs.
Owner/Operator
Motor City Vending
Dearborn
10.2025 - Current
- Performed regular maintenance checks on machines to maintain optimal performance.
- Installed vending machines at strategic locations to expand product availability.
- Managed inventory levels for snack and beverage supplies, ensuring timely restocking.
- Coordinated with suppliers to restock products in a timely manner.
Owner/Operator
Thread And Needle
Dearborn
11.2024 - Current
- Managed daily operations of custom sewing and alteration services.
- Developed and maintained relationships with fabric suppliers and vendors.
- Developed marketing materials that increased visibility of services in local community.
- Built long-term customer relationships through exceptional service and effective issue resolution.
- Negotiated client contracts to secure favorable terms for services provided by the company.
- Collaborated with dispatch and supervisors to map out routes and schedules.
Shift Leader
So Cheesy
Dearborn
08.2023 - 06.2026
- Supervised daily operations, ensuring smooth workflow and service quality.
- Trained new staff on customer service standards and food handling procedures.
- Resolved customer complaints through effective communication and problem-solving.
- Collaborated with team members to enhance service efficiency and quality.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Education
Bachelor of Arts - Accounting And Finance
Western Governors University
Salt Lake City, UT12-2026
Skills
- Project management
- Client relations
- Contract negotiation
- Financial analysis
- Inventory management
- Digital marketing
- Strategic communications
- Team leadership
Languages
English
Native/ Bilingual
Arabic
Professional
Certification
Life Insurance License
Timeline
ZOOM assist
Zoom Home Lending
05.2026 - Current
Owner/Operator
Motor City Vending
10.2025 - Current
Owner/Operator
Thread And Needle
11.2024 - Current
Shift Leader
So Cheesy
08.2023 - 06.2026
Bachelor of Arts - Accounting And Finance
Western Governors University