Mohamed A Hussein
Buffalo,NY
Overview
6
6
years of professional experience
Work History
Process Assistant
Amazon
07.2023 - Current
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Assisted coworkers and staff members with special tasks on daily basis.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Delivery Driver
Amazon
04.2023 - Current
- Transported and safely delivered items to prevent damage or loss
- Navigated routes with relevant map programs and GPS systems
- Handled merchandise in accordance with product handling standards
- Obeyed traffic laws and follow established traffic and transportation procedures
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Loaded trucks and safely secured merchandise to prevent damage during transportation
- Inspected vehicle and maintained gas, oil and water levels
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents
- Promoted positive customer service by delivering on-time shipments and fully resolving issues
Dasher
Dasher
06.2021 - 07.2023
- Delivered fresh food to customers across local area
- Picked up meals from local restaurants and dropped off at residential and business customer locations
- Navigated local streets and highways with ease using GPS system
- Maintained positive relationships with customers to promote further business opportunities
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies
- Communicated with restaurant staff to coordinate deliveries and obtain destination address
- Promoted positive customer service by delivering on-time shipments and fully resolving issues
- Maintained positive attitude and diplomacy when dealing with customers and other team members
Food Production Worker
Rosina Foods
02.2020 - 03.2023
- Followed production list provided by supervisor
- Properly stored food by adhering to food safety policies and procedures
- Adhered to company safety policies and procedures regarding proper food safety and sanitation
- Used company-approved chemicals and cleaning products to properly sanitize machines and prevent illness
- Recorded batch production data to maintain adequate inventory
- Set up, loaded and ran food processing equipment according to specifications for weight and ingredient mixtures
- Maintained optimal personal and team protections by following safety protocols and procedures when operating equipment and using sharp tools
- Regulated gauges and controls to monitor food prep pressure, flow rate and temperature
- Diagnosed issues with machines and performed routine maintenance on regular basis to maintain optimal functionality
- Perused recipes and formulas to determine cooking times, optimal temperatures and ingredient specifications
- Activated agitators for stirring ingredients together and shut machines off at correct times to prevent over mixing
- Understood and followed oral and written directions
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Volunteer
Journey
09.2018 - 05.2022
- Assisting Journey's End staff in the office
- Charity fundraising campaigns for various causes
- Set-up, break down, and distributing for local food pantries
- Weeding, gardening, cleaning up litter, and building plant beds in public parks and community gardens
Education
Alternative High School - ESL, math, science
Journey's End Refugee Services
Buffalo06.2023
English Classes -
Career Collegiate Institute
Buffalo10.2018
High School -
Lafayette High School Community School
Buffalo06.2018
8th Grade -
Fashoda Primary School
Kakuma01.2016
Skills
- Cooking
- Agriculture
- Dishwashing
- General cleaning and housekeeping
- Microsoft Office
- Adaptable and open-minded
- Ambitious and hardworking
- Team player
- Amazon delivery driver
Process Associates
Languages
Somali, English
Full Professional
Swahili, Arabic
Limited Working
Timeline
Process Assistant
Amazon
07.2023 - Current
Delivery Driver
Amazon
04.2023 - Current
Dasher
Dasher
06.2021 - 07.2023
Food Production Worker
Rosina Foods
02.2020 - 03.2023
Volunteer
Journey
09.2018 - 05.2022
Alternative High School - ESL, math, science
Journey's End Refugee Services
English Classes -
Career Collegiate Institute
High School -
Lafayette High School Community School
8th Grade -
Fashoda Primary School
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