Mohamed Hussien
Oakland Gardens,NY
Summary
Dynamic bilingual professional with a proven track record in both hospitality and corporate environments. Skilled in staff recruitment, training, and development, driving sales growth through effective customer feedback implementation. Expertise in financial reporting, risk management, and inventory oversight. Adept at fostering team collaboration, optimizing labor costs, and ensuring operational excellence to enhance profitability and guest satisfaction. Known for reliability, problem-solving abilities, and adaptability in meeting evolving business needs.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Restaurant Manager
GDV Corp. (Centre Pizzeria and Restaurant)
06.2005 - Current
- Managed Daily Operations: Ensured efficiency, consistency, and quality in both food and service, optimizing customer experience and operational success.
- Staff Management and Development: Recruited, trained, and supervised staff, fostering a positive work environment through proactive conflict resolution and team-building activities. Conducted performance evaluations and identified areas for improvement while recognizing outstanding achievements.
- Customer Service Excellence: Engaged with customers to gather feedback and implemented improvements to enhance the dining experience, ensuring customer satisfaction and loyalty.
- Inventory and Financial Management: Accurately tracked daily sales, inventory levels, and financial transactions. Ordered supplies, reduced waste, and negotiated with suppliers to secure competitive pricing and improve profit margins.
- Cost Control and Labor Optimization: Managed labor costs by adjusting staffing levels based on business needs and optimizing scheduling. Implemented cost-saving measures and improved profitability through efficient processes.
- Sales and Revenue Growth: Increased restaurant revenue by optimizing table turnover, enhancing menu offerings, and promoting special offers during off-peak hours. Developed marketing plans for special events and promotions, boosting visibility and sales.
- Compliance and Safety Management: Ensured compliance with health regulations and maintained a safe working environment through regular staff training and safety protocols.
- Community Engagement and Marketing: Initiated community outreach programs and developed a loyalty program to enhance customer retention and visibility within the local community.
Equity Trader
Block Trading & Andover Trading / Assent Trading
01.1996 - 05.2005
- Enhanced Trading Efficiency & Risk Management: Implemented advanced risk management strategies and market trend analysis, optimizing trading performance and minimizing exposure to risk.
- Regulatory Compliance & Collaboration: Ensured strict adherence to both internal and external policies, reducing regulatory risks and maintaining operational integrity.
- Mentored Junior Traders: Provided guidance on best practices in trade execution, risk management, and technical analysis, enhancing team performance.
- Agile Decision-Making & Market Monitoring: Continuously assessed market conditions to identify emerging opportunities and make quick, data-driven decisions, maximizing profits.
- Market Analysis & Reporting: Compiled daily market summaries, including profit and loss reports, ensuring transparency and strategic decision-making for senior traders.
- Software Quality Assurance: Led quality assurance efforts for proprietary trading software, ensuring reliability and efficiency in tools used by the team.
Architect
Nissan Motor Egypt S.A.E
12.1994 - 06.1995
- Served as a Key Liaison: Acted as the primary point of contact between the Japanese and Egyptian Nissan teams during the establishment of a new car assembly plant, facilitating smooth communication and collaboration across cultural and operational boundaries.
- Active Participant in Technical and Coordination Meetings: Contributed to technical discussions and project coordination meetings, ensuring all issues were swiftly addressed in alignment with local building regulations and industry standards.
- Monitored Project Schedule: Closely reviewed and tracked the project schedule, ensuring progress aligned with set timelines and overall objectives, mitigating any potential delays.
- Collaborated on Project Documentation: Worked alongside the Japanese team to develop comprehensive project documentation, including site plans, elevations, sections, and detailed drawings, ensuring precise and clear communication of design intent to all stakeholders involved.
Education
Bachelor of Arts - Architecture
Zagazig University
Cairo, Egypt06-1993
Skills
- Staff Recruitment, Training, and Supervision
- Team Building, Conflict Resolution, and Performance Management
- Labor Cost Optimization and Scheduling
- Customer Feedback Implementation
- Bilingual: Arabic & English
- Budgeting, Financial Reporting, and Cost Control
- Sales Growth and Risk Management
- Market Trend Analysis and Risk Management
- Trading Strategy Development and Compliance
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Certification
Associate Microsoft Office Specialist Certification
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Restaurant Manager
GDV Corp. (Centre Pizzeria and Restaurant)
06.2005 - Current
Equity Trader
Block Trading & Andover Trading / Assent Trading
01.1996 - 05.2005
Architect
Nissan Motor Egypt S.A.E
12.1994 - 06.1995
Bachelor of Arts - Architecture
Zagazig University
Similar Profiles
ALEJANDRA ValeroALEJANDRA Valero
Director Market Research - Quantitative Studies at GDV-GROUPDirector Market Research - Quantitative Studies at GDV-GROUP
Luke FigueroaLuke Figueroa
Delivery Driver/Counter Associate at La Piazza Pizzeria & RestaurantDelivery Driver/Counter Associate at La Piazza Pizzeria & Restaurant
Arman MahmoodiArman Mahmoodi
Crew Member at Pino's Pizzeria and RestaurantCrew Member at Pino's Pizzeria and Restaurant