Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mohamed  Maruf

Mohamed Maruf

Fitchburg,WI

Summary

Dedicated professional with a strong work ethic and excellent communication skills, experienced in non-emergency transportation at Daadshe Transportation LLC. Proven ability to enhance customer satisfaction through exceptional service and defensive driving. Recognized for training teams and improving operational efficiency, ensuring safety and compliance in all tasks.


Overview

8
8
years of professional experience

Work History

Non-Emergency Transportation Driver

Daadshe Transportation LLC
11.2024 - Current
  • Operated vehicles to transport clients safely and efficiently to medical appointments.
  • Ensured compliance with safety regulations and company policies during transportation services.
  • Communicated effectively with clients to assess needs and provide exceptional service.
  • Maintained accurate records of trips, including mileage, fuel usage, and client interactions.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Completed detailed logs of each trip, ensuring accurate record-keeping for company purposes and regulatory compliance.
  • Assisted passengers with mobility issues, ensuring their comfort and well-being during transport.
  • Supported passengers in managing personal belongings during transport, demonstrating care for their needs beyond transportation expectations.

House Mover

Reynolds Transfer & Storage
05.2023 - Current
  • Supervised team during relocation processes, ensuring adherence to safety protocols and operational efficiency.
  • Trained new staff on equipment usage and packing techniques, enhancing overall team performance.
  • Achieved efficient house moving by carefully packing, loading, and unloading clients'' belongings.
  • Improved customer satisfaction by providing exceptional care in handling their possessions during relocations.

Elderly Caregiver

Sara's Helping Hand LLC
07.2019 - 09.2023
  • Provided compassionate support with daily living activities, enhancing comfort and well-being.
  • Assisted clients with medication management, ensuring adherence to prescribed schedules.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.

Bakery Worker

Hy-Vee
06.2017 - 08.2019
  • Followed recipes accurately to produce consistent baked goods.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.

Education

High School Diploma -

Memorial High School
Madison, WI
06-2017

No Degree - Information Technology

Madison Area Technical College
Madison, WI

Skills

  • Strong work ethic
  • Teamwork
  • Defensive driving
  • Customer service
  • Time management
  • Excellent communication

Languages

English
Native or Bilingual
Somalia
Native or Bilingual

Timeline

Non-Emergency Transportation Driver

Daadshe Transportation LLC
11.2024 - Current

House Mover

Reynolds Transfer & Storage
05.2023 - Current

Elderly Caregiver

Sara's Helping Hand LLC
07.2019 - 09.2023

Bakery Worker

Hy-Vee
06.2017 - 08.2019

High School Diploma -

Memorial High School

No Degree - Information Technology

Madison Area Technical College