Mohamed Matus
Dublin
Summary
Detail-oriented and tech-savvy IT student with a strong foundation in information technology, problem-solving, and customer service. Passionate about innovation, technology, and delivering excellent user experiences. Seeking an opportunity at Apple to apply technical skills, adaptability, and teamwork in a dynamic environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
Verizon
03.2021 - Current
- Delivered exceptional customer service by assisting customers with device selection, troubleshooting, and account management
- Achieved and exceeded sales targets through product knowledge and personalized recommendations
- Provided technical support and guidance on mobile devices, accessories, and service plans
Warehouse Team Member
Amazon
09.2020 - Current
- Managed inventory, organized shipments, and ensured timely order fulfillment
- Worked efficiently in a fast-paced environment, meeting productivity and accuracy standards
- Operated warehouse equipment and adhered to safety protocols
Education
Degree - Information Technology
Columbus State Community College
03.2025
High School -
Dublin Coffman High School
01.2020
Skills
- Proficient in macOS
- Proficient in iOS
- Proficient in the Apple ecosystem
- Strong understanding of Microsoft Office Suite
- Strong understanding of Windows OS
- Knowledge of networking fundamentals
- Knowledge of cybersecurity principles
- Customer service skills
- Technical support skills
- Experience with coding
- Experience with programming fundamentals
- Excellent problem-solving skills
- Excellent communication skills
- Ability to work in a fast-paced team environment
- Hands-on troubleshooting of software issues
- Hands-on troubleshooting of hardware issues
- Basic programming knowledge
Certification
CPR/First Aid Certified
Technical Skills Coursework
- Experience with coding through college coursework
- Hands-on troubleshooting of software and hardware issues
- Basic programming knowledge (specify languages if applicable)
Availability Additional Information
- Open to full-time, part-time, or internship opportunities
- Passionate about Apple’s mission and delivering outstanding customer experiences
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative
Verizon
03.2021 - Current
Warehouse Team Member
Amazon
09.2020 - Current
Degree - Information Technology
Columbus State Community College
High School -
Dublin Coffman High School
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