Mohamed Mohamed
Pokeworks
Lincoln,NE
1
Language
1
Certification
2
years of professional experience
Dedicated crew member with proven skills in customer service, team collaboration, and attention to detail. Committed to optimizing workflow and maintaining high standards to enhance customer satisfaction.
Work History
Crew Member
2 Years 2 Months- Prepared and assembled poke bowls according to customer specifications, ensuring quality and freshness.
- Collaborated with team to optimize workflow during peak hours, enhancing overall efficiency.
- Assisted in training new crew members on operational procedures and customer service best practices.
- Maintained cleanliness and organization of food preparation areas, adhering to health and safety standards.
- Implemented effective stock organization strategies to ensure timely access and retrieval of inventory.
- Conducted regular equipment checks to ensure proper functionality and compliance with safety protocols.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Boosted repeat customer rates by providing friendly and engaging service.
- Encouraged customer loyalty by remembering regular customers' preferences and making personalized recommendations.
Crew Member
2 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team to optimize workflow during peak hours, enhancing overall efficiency.
- Implemented suggestions for process improvements that enhanced service speed and accuracy.
- Monitored inventory levels and communicated restocking needs to management effectively.
Education
High School Diploma
- Honor Roll [Fall 2021,2022,2023,2024 of Spring of 2022, 2023,2024,2025]
- Completed AP course in [Physics 1]
- [3.8] GPA
- cum laude graduate
Bachelor of Science - Mechanical Engineering
- [Buffet Scholarship] Scholarship Recipient
Skills
Point-of-sale operation
Customer service
Customer engagement
Taking orders
Safe food handling
Menu knowledge
Inventory restocking
Team collaboration
Time management
Task prioritization
Multitasking skills
Attention to detail
Cleaning
Cleaning and sanitizing
Store operations
Hospitality expertise
Problem-solving
Basic math
Clear communication
Interactive communication
Reliability and punctuality
Teamwork
Team player
Leadership qualities
Cleaning organization
Teamwork
Certification
Serve/Clean Food Handler Permit
Languages
Somali
Native or Bilingual
Timeline
Crew Member
Mochinut
02.2025 - 04.2025Read More
Crew Member
Pokeworks
06.2024 - 08.2026Read More
University of Nebraska, Lincoln
Bachelor of Science from Mechanical Engineering
Read More
Westside Highschool
High School Diploma
Read More