Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mohamed Muse

Minneapolis,MN

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

12
12
years of professional experience

Work History

Store Product Associate

Ark Valley
Richfield, MN
06.2012 - 06.2024
  • Organized backroom areas, ensuring all items were properly stored and labeled.
  • Assisted customers in locating products on the shelf or in the backroom.
  • Ensured all products were correctly priced and tagged before stocking shelves.

Store Manager

Family Owned
Mogidishu, Somalia
06.2016 - 07.2023
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Performed regular price checks to ensure competitive pricing.

Cashier

Macy's
Bloomington, MN
06.2013 - 03.2014
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

Education

High School Diploma -

Washburn Highschool
Minneapolis
06-2012

Skills

  • Product Positioning
  • Inventory Control
  • Business Development
  • Customer Needs Assessment
  • Product Sales
  • Meeting Deadlines

Languages

English
Native/ Bilingual
Somali
Native/ Bilingual

Timeline

Store Manager

Family Owned
06.2016 - 07.2023

Cashier

Macy's
06.2013 - 03.2014

Store Product Associate

Ark Valley
06.2012 - 06.2024

High School Diploma -

Washburn Highschool

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Mohamed Muse