mohamed Musse
Eden Prairie,MN
Summary
Motivated Data Center Technician with strong skills in diagnosing hardware and software issues. Conducts routine maintenance and monitors system performance to ensure compliance with safety protocols. Committed to effective collaboration with team members to resolve technical challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Data Center Technician
Akamai
Minneapolis, MN
06.2024 - 12.2025
- Diagnosed and resolved hardware and software issues in data center environments.
- Monitored system performance and conducted routine maintenance to ensure operational efficiency.
- Assisted in installation and configuration of servers, networking equipment, and storage solutions.
- Collaborated with team members to troubleshoot network connectivity problems effectively.
- Implemented safety protocols to ensure compliance with industry standards during operations.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Accepted tasks and documented status using ticketing system, time reports and email.
Data Center Technician
Image Technician
Lewis Center, OH
01.2024 - 05.2024
- Provided technical support to clients and internal teams for data center functionalities.
- Dressed and labeled cables for easy identification and traceability.
- Conducted regular system diagnostics for detecting potential issues, preventing significant downtime.
- Maintained strict adherence to safety protocols, ensuring safe working environment for all staff.
- Entered device locations and cable connections into database.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
Education
High School Diploma -
Skills
- Data center operations
- Network troubleshooting
- Computer hardware troubleshooting
- Hardware maintenance
- Structured cabling
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Adaptability and flexibility
Certification
- CompTIA A+
- CCNA - Cisco Certified Network Associate(in progress)
Timeline
Data Center Technician
Akamai
06.2024 - 12.2025
Data Center Technician
Image Technician
01.2024 - 05.2024