Mohamed Naamani

• Provided attentive service to guests, ensuring a positive dining experience.
• Maintained cleanliness of tables and dining areas during service shifts.
• Utilized POS system for order entry and payment processing efficiently.
• Enhanced guest satisfaction by providing personalized recommendations based on preferences.
• Fostered a welcoming atmosphere through friendly interactions and attentive service delivery.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

● Provided full-service dining and bartending in a high-volume restaurant serving breakfast, lunch, dinner, and
brunch
● Developed extensive menu knowledge across multiple cuisines including American, French, and
Mediterranean
● Assisted guests with food and wine pairing recommendations
● Gained strong understanding of ingredients and food preparation methods to ensure guest safety, including
allergy awareness
● Delivered consistent, high-quality service in a fast-paced environment
● Collaborated closely with management and kitchen staff to ensure smooth service

• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

● Delivered fine-dining service in a high-end Italian restaurant
● Built strong knowledge of Italian cuisine, traditional dishes, and preparation styles
● Gained solid understanding of Italian wines and proper wine service
● Followed fine-dining service standards, guest etiquette, and restaurant regulations
● Maintained professional guest interactions and high service standards
Reason for leaving: Relocated to Florida for school