Summary
Overview
Work History
Education
Skills
Personal Information
Diplomasandcourses
Languages
Timeline
Generic

MOHAMED QAUM

Carlisle,PA

Summary

Experienced Skilled Agent adept at identifying client needs and finding effective solutions. Proven track record of exceeding sales objectives, showcasing strong interpersonal skills to develop loyal customer relationships. With years of experience in Area of expertise, an outgoing and goal-oriented Job Title known for attention to detail and ability to close sales quickly, ensuring buyer and seller satisfaction. Organized and dependable candidate excelling at managing multiple priorities with a positive attitude. Always willing to take on additional responsibilities to contribute to team goals. Strong organizational skills and passion for success. Eager to secure an entry-level Job Title position and help the team achieve company goals.

Overview

22
22
years of professional experience

Work History

Driver

Uber And Lyft
07.2019 - Current
  • Followed all relevant traffic laws and safety regulations
  • Utilized GPS and other navigation tools to plan routes and stay on schedule
  • Achieved safe driving records by consistently following traffic rules and regulations
  • Delivered goods and products to customer on time and in excellent condition
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation

Screening Specialist

DB Schenker Logistics
05.2018 - 03.2021
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Agency Manager

MetLife
08.2014 - 03.2018
  • Managed staff performance of staff by proactively addressing deficiencies and training weaknesses
  • Maintained personnel files and regularly conducted audits to verify accuracy of information
  • Maintained compliance with industry regulations by conducting regular audits of policies, procedures, and employee practices
  • Leveraged technology platforms for efficient management of client accounts, policy changes, claims processing, and billing inquiries

Unite Manager

MetLife ALICO
01.2013 - 08.2014

Sales Manager

ACE LIFE-INSURANCE EGYPT
08.2012 - 01.2013

Field support Leader

ALLIANZEGYPT
05.2010 - 05.2012

Potential unite Manager

MetLife ALICO
12.2008 - 01.2010

Lead Generator

BARCLAYS BANK OF EGYPT
01.2008 - 10.2008

Sales Manager

ELKHALIGIA company for tourism development
07.2005 - 07.2007

Team Leader

ELKHALIGIA company for tourism development
07.2004 - 07.2005

Sales And Marketing Executive

ELKHALIGIA company for tourism development
07.2002 - 07.2004

Education

Diploma in Human Development - Qualification of Labor Market

Canadian Training Center of Human Development

Diploma in Modern Management - Leadership

Canadian Training Center of Human Development

Diploma in Customer Service Management -

Canadian Training Center of Human Development

Diploma in Management of Feelings - Emotions

Canadian Training Center of Human Development

Diploma in Effective Communication Skills -

Canadian Training Center of Human Development

Diploma in Project Management -

Canadian Training Center of Human Development

Diploma in Time Management -

Canadian Training Center of Human Development

Diploma in Stress Management - Crisis

Canadian Training Center of Human Development

Diploma in Marketing Management -

Canadian Training Center of Human Development

Diploma in Self-confidence -

Canadian Training Center of Human Development

Bachelor Of Economics - Economics

Modern Academy
Cairo
05.2007

Skills

  • Problem-solving skills
  • Positive Attitude
  • Customer service and care
  • Organizational Skills
  • Clear Communication
  • Goal-oriented mindset
  • Flexible Schedule
  • Conflict Resolution
  • Polite communication skills
  • Product Sales
  • Sales closing
  • Order Fulfillment
  • Sales strategy development

Personal Information

  • Date of Birth: 10/05/83
  • Nationality: Egyptian/ American
  • Marital Status: Married

Diplomasandcourses

  • Diploma in Human Development Qualification of Labor Market, Canadian Training Center of Human Development
  • Diploma in Modern Management Leadership, Canadian Training Center of Human Development
  • Diploma in Customer Service Management, Canadian Training Center of Human Development
  • Diploma in Management of Feelings Emotions, Canadian Training Center of Human Development
  • Diploma in Effective Communication Skills, Canadian Training Center of Human Development
  • Diploma in Project Management, Canadian Training Center of Human Development
  • Diploma in Time Management, Canadian Training Center of Human Development
  • Diploma in Stress Management Crisis, Canadian Training Center of Human Development
  • Diploma in Marketing Management, Canadian Training Center of Human Development
  • Diploma in Self-confidence, Canadian Training Center of Human Development
  • Diploma in Rules of Wealth, Canadian Training Center of Human Development
  • Diploma in Mind Maps, Canadian Training Center of Human Development
  • Diploma in Memory Remembering, Canadian Training Center of Human Development
  • Diploma in The Success of Interviews C.V Writing, Canadian Training Center of Human Development
  • Diploma in Business Administration, Wales International University
  • Courses in Sales Skills, Marketing, Communication Skills, Recruiting, Management Leadership, Development, Planning Strategies

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

Driver

Uber And Lyft
07.2019 - Current

Screening Specialist

DB Schenker Logistics
05.2018 - 03.2021

Agency Manager

MetLife
08.2014 - 03.2018

Unite Manager

MetLife ALICO
01.2013 - 08.2014

Sales Manager

ACE LIFE-INSURANCE EGYPT
08.2012 - 01.2013

Field support Leader

ALLIANZEGYPT
05.2010 - 05.2012

Potential unite Manager

MetLife ALICO
12.2008 - 01.2010

Lead Generator

BARCLAYS BANK OF EGYPT
01.2008 - 10.2008

Sales Manager

ELKHALIGIA company for tourism development
07.2005 - 07.2007

Team Leader

ELKHALIGIA company for tourism development
07.2004 - 07.2005

Sales And Marketing Executive

ELKHALIGIA company for tourism development
07.2002 - 07.2004

Diploma in Human Development - Qualification of Labor Market

Canadian Training Center of Human Development

Diploma in Modern Management - Leadership

Canadian Training Center of Human Development

Diploma in Customer Service Management -

Canadian Training Center of Human Development

Diploma in Management of Feelings - Emotions

Canadian Training Center of Human Development

Diploma in Effective Communication Skills -

Canadian Training Center of Human Development

Diploma in Project Management -

Canadian Training Center of Human Development

Diploma in Time Management -

Canadian Training Center of Human Development

Diploma in Stress Management - Crisis

Canadian Training Center of Human Development

Diploma in Marketing Management -

Canadian Training Center of Human Development

Diploma in Self-confidence -

Canadian Training Center of Human Development

Bachelor Of Economics - Economics

Modern Academy
MOHAMED QAUM