Mohamed Shaaban
Cairo,Egypt
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Manager Director
Missing Link For Pharmaceutical Trading
Manager Director
Bloog Egypt Commodities
03.2015 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Controlled costs to keep business operating within budget and increase profits.
Managing Director
Missing Link Pharmaceutical Trading
12.2010 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Prepared annual budgets with controls to prevent overages.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained new employees on proper protocols and customer service standards.
Managing Director
Afzal Tabaco
11.2017 - 02.2020
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
Sales Manager
El Khaligen Company For Trading And Tourism
04.2009 - 08.2010
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Representative
El Kaligieen Company For Trading And Tourism
09.2008 - 04.2009
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Negotiated contracts with clients and developed relationships with key personnel.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Bachelor of Science - International Business And Marketing
Modern Science And Arts University
Cairo / Egypt06.2008
High School Diploma -
Memphis International School
Cairo / Egypt05.2003
Skills
- Team Leadership
- Creative Solutions
- Time Management
- Referral Network
- Complex Problem-Solving
- Client Correspondence
- Staff Management
- Communications Strategies
- Employee Training
- Sales and Marketing
- Team Mentoring
- Budgeting and Cost Control
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Managing Director
Afzal Tabaco
11.2017 - 02.2020
Manager Director
Bloog Egypt Commodities
03.2015 - Current
Managing Director
Missing Link Pharmaceutical Trading
12.2010 - Current
Sales Manager
El Khaligen Company For Trading And Tourism
04.2009 - 08.2010
Sales Representative
El Kaligieen Company For Trading And Tourism
09.2008 - 04.2009
Manager Director
Missing Link For Pharmaceutical Trading
Bachelor of Science - International Business And Marketing
Modern Science And Arts University
High School Diploma -
Memphis International School
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