Deborah Witherspoon
Rosamond,CA
Summary
Dynamic professional with extensive experience in operations management and staff training at Joy of Children Daycare. Proven track record in enhancing educational practices and fostering community engagement. Skilled in cross-functional team coordination and decision-making, driving efficiency and optimizing resource allocation for improved outcomes. Committed to delivering exceptional customer service and team leadership.
Overview
13
13
years of professional experience
Work History
Manager Director
Joy of Children Daycare
Portland, OR
06.2019 - 08.2022
- Directed daily operations, ensuring compliance with state regulations and safety standards.
- Implemented staff training programs to enhance educational practices and promote child development.
- Developed and maintained relationships with parents, addressing concerns and fostering community engagement.
- Oversaw budget management, optimizing resource allocation for improved operational efficiency.
Sales Coordinator
Fred Meyer Stores
Portland, OR
02.2014 - 05.2019
- Coordinated sales initiatives to enhance customer engagement and drive revenue growth.
- Managed inventory levels, ensuring product availability and optimizing stock replenishment processes.
- Analyzed sales data to identify trends, supporting strategic decision-making for promotions and marketing efforts.
- Collaborated with cross-functional teams to streamline operations and improve overall efficiency within the sales department.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Sales Associate
Walmart
Portland, OR
02.2010 - 01.2014
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained organized merchandise displays, contributing to a visually appealing store environment.
- Collaborated with team members to achieve sales goals and improve store performance.
- Trained new associates on operational procedures and customer service standards to ensure consistency.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
San Fernando, California
Pacoima, CA06.1977
Skills
Staff training and development
Operations management
Cross-functional team coordination
Organizational development
Decision-making
Human resources management
Sales management
Customer service
Clear communication
Team leadership
Verbal and written communication
Recruiting and interviewing
Schedule preparation
Timeline
Manager Director
Joy of Children Daycare
06.2019 - 08.2022
Sales Coordinator
Fred Meyer Stores
02.2014 - 05.2019
Sales Associate
Walmart
02.2010 - 01.2014
High School Diploma -
San Fernando, California