Mohamed Zokari
Queens,NY
Summary
Talented Deli Manager with a proven track record in training employees, leading teams, and meeting customer needs. Highly motivated to drive revenue growth and enhance customer satisfaction. Seeking a new role with increased responsibility and opportunities for career advancement within a dynamic and expanding team. Committed and hardworking, I bring ten years of experience directing food service operations in the deli Industry. A well-rounded leader excelling at supervising employees and utilizing my skillful expertise. Known for swift problem-solving abilities, consistently providing quick and effective solutions. Strong leadership skills and dedication to excellence, ready to contribute to the success of your organization.
Overview
13
13
years of professional experience
Work History
Deli Manager
Cr7 Deli Gourmet Inc
09.2023 - Current
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Store Manager
Stop One Deli & Grocery Inc II
09.2020 - 08.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Cashier
Cozy Gourmet INC
01.2012 - 08.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Peer Tutor
Richmond Hill High School
01.2014 - 01.2016
- Tutored 4 students per week in private sessions by providing detailed lesson plans, assessing students progress and communicating with teachers about outcomes
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
- Provided meaningful math instruction to improve math skills for students who took the NYS regents, Educated students on study tips and exam strategies.
- Helped fellow students prepare for quizzes and examinations.
- Assisted other students with homework and provided supplementary instruction.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
Bachelor of Science - Biology
City College Of New York
05.2020
Skills
- Proficient in Microsoft Word and PowerPoint
- Employee Supervision
- Task Delegation
- Inventory Management
- Staff Training
- Customer Service
Languages
English
Full Professional
Arabic
Native or Bilingual
Spanish
Professional Working
Timeline
Deli Manager
Cr7 Deli Gourmet Inc
09.2023 - Current
Store Manager
Stop One Deli & Grocery Inc II
09.2020 - 08.2023
Peer Tutor
Richmond Hill High School
01.2014 - 01.2016
Cashier
Cozy Gourmet INC
01.2012 - 08.2020
Bachelor of Science - Biology
City College Of New York
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