Hardworking, responsible young adult seeking opportunities to contribute to an organization's business goals while gaining valuable experience.
Overview
10
10
years of professional experience
Work History
Deli Manager
The Fresh Market
Fort Wayne, IN
02.2023 - 04.2024
Ensured cleanliness and sanitation of deli area, equipment, and supplies.
Supervised deli staff to ensure efficient customer service.
Trained new employees on proper food handling techniques and safety regulations.
Ordered necessary deli supplies to maintain stock levels.
Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
Monitored daily sales reports to maximize profitability.
Maintained accurate records of inventory and product ordering cycles.
Resolved customer complaints in a professional manner.
Created promotional displays to attract customers to the deli section.
Established policies and procedures for the safe storage and rotation of food products.
Deli Team Member
The Fresh Market
Fort Wayne, IN
11.2022 - 02.2023
Maintained cleanliness of the deli area and equipment.
Prepared all food orders according to customer specifications.
Greeted customers in a friendly and professional manner.
Adhered to health and safety standards while preparing food.
Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
SALES INTERN
CubeSmart
Exton, PA
05.2020 - 08.2020
As a sales center intern, participated in detailed training program to help support a high growth sales center
Handled high volume sales and service calls
Developed price proposals
Answered customer questions and resolved problems
Provided outstanding customer service to customers and internal employees
Determined location and availability of units, complete rental reservations information and made appointments
Entered information into database
Maintained a company standard, 60% sales efficiency quota
Received feedback from supervisor chain based on call performance and product sales.
INSIDE SALES ENGINEERING INTERN
Proconex, Emerson Engineering Distributor
Royersford, PA
05.2019 - 01.2020
Involved in applications engineering and sales support
Worked within the business development team developing skill sets and gaining an understanding of valve and control devices and application engineering processes
Provided customers with timely quotations, sustainable products and latest technologies best designed to meet customer needs
Performed customer service duties to provide information on inquiries about products, costs, shipping, and resolve issues as quickly and efficiently as possible
Entered customer orders and sent to purchasing department for processing
Understood and communicated customer needs to the product teams for future product enhancements
Worked with account executives to plan, prepare and execute on deals in complex and technical sales cycles
SALES OPERATIONS INTERN
Proconex, Emerson Engineering Distributor
Royersford, PA
05.2018 - 01.2019
Participated in company internship program for leading provider of process automation products
Worked within the sales operations group
Performed various data entry tasks for inside sales teams in the firm's customer relations management network
Managed and organized quotes for orders and tracked inventory
Researched and explored business ideas for a new customer relations management system (Hubspot).
Trained team members on new systems
LIFEGUARD
Rivercrest Golf Club
Phoenixville, PA
05.2014 - 08.2017
Responsible for the safety of pool members while in the pool facility
Duties include lifeguarding, rescue, front desk attendant, and pool facility maintenance
BUSINESS OPERATIONS INTERN
RomAnalytics
Skippack, PA
04.2017 - 06.2017
Performed various office tasks for employment firm specializing in life science industry
Duties included data entry, preparing spreadsheets, scheduling interview appointments, updating applicant tracking systems, attending meetings, screening job applicants and researching potential business opportunities for the firm.
Education
Business Administration
Arcadia University
Philadelphia, PA
Business Administration
Millersville University
Lancaster, PA
Study Abroad -
Arcadia University
Skills
Customer Service
Sales Operations
Marketing
Effective customer upselling
Inventory management
CRM proficiency
MS PowerPoint, Word, Excel, Outlook
Report generation
Inventory Control
Staff Management
Employee Scheduling
Leadership Development
Hobbies and Interests
Extra-Curricular Activities and Awards: NCAA Division III Soccer Team member - Arcadia University / Arcadia University College Scholarship recipient - 2017-2019/ Perkiomen Valley Soccer College Scholarship recipient Pennsylvania Free Enterprise Week - Scholarship recipient-2015