Mohamed "Bechir" Fakhet
Pasadena,TX
Summary
To obtain a position to utilize my education and experience while gaining experience in a team oriented environment
Overview
7
7
years of professional experience
Work History
Service
DoorDash
PASADENA, TX
03.2024 - Current
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Provided excellent customer service throughout the delivery process.
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
Technical Support
Concentrix - Orange
Bardo, Tunis
02.2018 - 10.2023
- Managed a portfolio of clients in France
- Delivered timely technical support via phone, email, and desktop chat with the ability to respond within 2 hours for all inquiries
- Diagnosed and resolved various network malfunctions such as file deletion, failed account entry, slow computer speed, and compatibility issues with 3rd party software.
Stocker
Geant Hypermarket
Bardo, Tunis
2016 - 2019
- Provided excellent customer service by utilizing product knowledge and positive attitude to help customers find desired merchandise.
- Performed routine inventory inspections and promptly notified of any out-of-stock items.
- Conducted thorough evaluation of merchandise to identify and remove faulty or outdated items
Stocker
Monoprix
Bardo, Tunis
2014 - 2017
- Received, unpacked, and stored incoming merchandise according to company guidelines.
- Checked expiration dates on perishable items to guarantee freshness.
- Performed light cleaning and housekeeping duties such as disposing of trash and cardboard, along with sweeping and mopping floors
Education
Associate of Baccalaureate Studies - Business
University in Tunis, Tunisia
06-2011
High School Diploma -
Lycee High School
Tunis06-2007
Skills
- Critical Thinking
- Fast learner
- Order Fulfillment
- Call Center Operations
- Organization
- Customer Service
- Sales
- Technical Support
- Willing to Learn
Languages
- English
- French
- Arabic
Timeline
Service
DoorDash
03.2024 - Current
Technical Support
Concentrix - Orange
02.2018 - 10.2023
Stocker
Geant Hypermarket
2016 - 2019
Stocker
Monoprix
2014 - 2017
Associate of Baccalaureate Studies - Business
University in Tunis, Tunisia
High School Diploma -
Lycee High School
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