MOHAMMAD AL-ASSI
Orlando,FL
Summary
Sales, operations, and production professional with a background in banking, business development, hospitality, and manufacturing. Led teams, improved daily workflows, built client relationships, managed inventory and supplier coordination, and supported process improvements that strengthened service, output, and cost control.
Overview
17
17
years of professional experience
Work History
PRODUCTION SUPERVISOR
Mediterranos Bakery
Orlando, USA
01.2023 - 01.2025
- Managed the full production cycle for breads and pastries, leading a team of 20+ employees across mixing, baking, and packaging departments.
- Increased daily production output by 35% through improved workflow planning and staff scheduling.
- Negotiated with 5+ suppliers for bulk flour and dairy purchases, reducing material costs by 15%.
- Developed and implemented a FIFO-based inventory tracking system to improve stock rotation and product availability.
- Conducted monthly hygiene and safety audits covering 10+ pieces of equipment and 5 production facilities.
- Identified operational and compliance issues and implemented corrective actions to maintain health and safety standards.
- Collaborated with R&D on the launch of 3 seasonal product lines, contributing to 15% revenue growth.
ASSISTANT HOTEL MANAGER
OYO
Orlando, USA
01.2022 - 01.2023
- Assisted the General Manager with the daily operation and administration of the hotel.
- Supervised front desk, housekeeping, food & beverage, and other hotel operations.
- Ensured high standards of guest service and handled customer concerns and complaints professionally.
- Managed staff schedules, attendance, performance, and productivity.
- Ensured hotel rooms and public areas consistently met cleanliness and quality standards.
- Supported sales and marketing activities designed to increase occupancy and revenue.
- Monitored check-ins, check-outs, reservations, guest requests, and daily operational activities.
- Monitored operating expenses and supported cost-control initiatives.
- Ensured compliance with hotel policies, safety procedures, and company standards.
- Prepared operational reports and communicated key issues and recommendations to the General Manager.
PUBLIC RELATIONS / BUSINESS DEVELOPMENT
Top Union
Madrid, Spain
01.2017 - 01.2023
- Brokered international distribution agreements between European/Turkish companies and local businesses.
- Developed and maintained strong relationships with 20+ clients and business partners.
- Represented the company at industry events and business meetings to strengthen market visibility.
- Coordinated 15+ promotional and business development activities.
- Identified new business opportunities and supported client acquisition and revenue growth.
- Coordinated communication between international suppliers, business partners, and local clients.
DIRECT SALES MANAGER
Arab Bank & Quds Bank
Ramallah, West Bank
01.2010 - 01.2016
- Led and supervised a team of direct sales representatives to achieve monthly and annual sales targets.
- Developed and implemented sales strategies to increase customer acquisition and revenue.
- Established individual and team sales targets and monitored performance against KPIs.
- Recruited, trained, coached, and motivated sales representatives to maximize productivity.
- Promoted banking products and services, including loans, credit cards, accounts, and other financial solutions.
- Monitored daily sales activities, sales pipelines, conversions, and customer acquisition results.
- Built and maintained strong customer relationships while ensuring high levels of customer service.
- Coordinated with branches and internal banking departments to ensure smooth processing of customer applications.
- Analyzed sales performance and customer needs to identify opportunities for business growth.
- Supported compliance with bank policies, procedures, and regulatory requirements.
SUPPLY CHAIN OFFICER
UNIPAL
Ramallah, West Bank
01.2008 - 01.2009
- Managed supply chain activities for imported grocery and consumer products.
- Coordinated purchasing, international suppliers, shipping companies, customs brokers, and local distribution teams.
- Prepared and followed up on purchase orders based on inventory requirements and customer demand.
- Monitored international shipments from order confirmation through delivery to the warehouse.
- Coordinated import documentation, including invoices, packing lists, certificates, and shipping documents.
- Tracked inventory levels and product availability to minimize stock shortages.
- Worked with suppliers to confirm product availability, pricing, lead times, and delivery schedules.
- Coordinated with warehouse and logistics teams to ensure accurate receiving, storage, and distribution.
- Maintained records of purchase orders, shipments, inventory, suppliers, and delivery schedules.
- Prepared supply chain reports covering purchasing, inventory, shipments, and supplier performance.
Education
Bachelor of Business Administration - Finance
Birzeit University
Palestine12-2008
Skills
- Sales & Business Development
- Direct Sales & Customer Acquisition
- Banking Products & Services
- Team Leadership & Staff Management
- Revenue Growth & Sales Strategy
- Client Relationship Management
- Operations Management
- Production Planning
- Inventory Management
- Supply Chain Coordination
- Supplier & Vendor Management
- Process Improvement
- KPI & Performance Management
- Customer Service
- Compliance & Operational Procedures
Personal Information
Title: Sales & Banking Professional | Business Development | Operations & Team Leadership
LANGUAGES
Arabic, English
Timeline
PRODUCTION SUPERVISOR
Mediterranos Bakery
01.2023 - 01.2025
ASSISTANT HOTEL MANAGER
OYO
01.2022 - 01.2023
PUBLIC RELATIONS / BUSINESS DEVELOPMENT
Top Union
01.2017 - 01.2023
DIRECT SALES MANAGER
Arab Bank & Quds Bank
01.2010 - 01.2016
SUPPLY CHAIN OFFICER
UNIPAL
01.2008 - 01.2009
Bachelor of Business Administration - Finance
Birzeit University