Mohammad Arif
Houston,TX
Summary
Driven by operational excellence and a instinct for revenue growth, I've led teams at Whataburger and Jack In The Box to surpass financial goals, achieving a 20% annual increase in revenue. Specializing in efficiency optimization and training, my leadership has significantly reduced employee turnover, leveraging both hard and soft skills for sustained business success.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Operating Parter
Whataburger
07.2017 - Current
- Oversaw all $5MM+ restaurant, ensuring high guest satisfaction, profitability, and quality.
- Expert in hiring, training staff, and future leaders, managing multiple units, as well as people developing cross-functional teams.
- Proficient in cost-control, budgeting, inventory management, and compliance with health and safety codes.
- Dedicated to optimizing productivity for sustained success.
- Managed effective customer service and quality assurance programs to protect business reputation.
General Manager
Jack In The Box
08.1999 - 06.2017
- Lead daily operations of a high-volume restaurant, ensuring customer satisfaction and surpassing revenue goal by 20% annually for five years.
- Implement impactful training programs to enforce company policies resulting in a 30% reduction in employee turnover through fair management.
- Unbiased conflict resolution and open feedback policies.
Education
Bachelor of Science - Zoology & Botony
Sindh University
Hydarabad, PAK06.1997
Skills
- Operational Excellence
- Data-driven decision-making
- Training and coaching
- Revenue Growth
- Cost Reduction
- Microsoft Excel
Certification
- ServSafe Certified
- FoodHandler Certified
Accomplishments
- Whataburger Record Sales Breaker in 2022,2023,2024
- Jack in the Box "Operations Excellence Rewards" x2
- Highest Time to Receive order 2023,2024
- Voice of Guest 2024
- Weekly Record Breaking Service 2023,2024
Timeline
Operating Parter
Whataburger
07.2017 - Current
General Manager
Jack In The Box
08.1999 - 06.2017
Bachelor of Science - Zoology & Botony
Sindh University