MOHAMMAD HARIS SALEEM
Gainesville,VA
Summary
Accomplished Cloud Hardware Support Lead at Oracle with 8 years of expertise in troubleshooting and diagnostics. Proven track record in leading data center expansions and resolving complex technical issues. Skilled in network device configuration and effective communication. Recognized for enhancing operational efficiency and driving improvements in data center performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cloud Hardware Support Lead III
Oracle
Ashburn, United States
06.2022 - 04.2026
- Managed multiple data centers independently, ensuring operational reliability and performance.
- Oversees and provides support for escalated complex technical issues.
- Collaborated with project teams on critical aspects of expansion projects and site builds, enhancing overall quality standards.
- Led new region builds and expansion activities onsite and remotely, ensuring alignment with project goals.
- Coordinated on-the-ground resources to resolve incidents, facilitating effective communication throughout execution process.
- Conducted performance trend analyses on capacity, temperature, availability, and cleanliness, identifying patterns to recommend operational improvements.
Data Center Operations Engineer
Modis Engineering
Sterling, United States
01.2021 - 05.2022
- Installed, configured, and tested servers, routers, switches, firewalls, and wireless access points to enhance network performance.
- Managed operating systems including Cisco IOS-XR and Juniper JUNOS.
- Setup, configure, troubleshoot TCP/IP, DHCP, DNS, NFS, CIFS Fiber Optic cabling
- Managed and executed fiber and B4 networking projects, ensuring effective cable management and minimizing downtime.
- Provided technical support for engineering projects, resolving issues promptly to maintain project timelines.
- Evaluated software solutions to align with target state architecture goals.
Data Center Technician
AWS, Amazon Web Services
Sterling, United States
12.2019 - 11.2020
- Identified and resolved technical issues using diagnostic tools, improving system reliability.
- Resolved issues on EC2, JBOD, EBS, and Networking using diagnostic tools.
- Managed ticketing system with AWS Boost to track and resolve technical issues efficiently.
- Configured hardware devices and software settings to optimize network performance, improving overall connectivity.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Performed tests of functionality, security and performance of different workstations and devices
- Strong operating and troubleshooting knowledge across the following routing and switching technologies: BGP, OSPF, ISIS, MPLS (L2 & L3 VPN), Multicast protocols (IGMP, PIM), Switching technologies (VLAN/Trunking)
- Developed and maintained method statements, standard operating procedures, emergency response procedures, and preventive maintenance programs to ensure operational consistency.
Education
Informational Technology
George Mason University
Fairfax, VA04-2026
Skills
- Cloud infrastructure management
- Cloud network architecture
- Cloud service deployment
- Cloud automation tools
- Linux administration
- Device configuration
- Cisco installations
- Troubleshooting and diagnostics
- Technical issue analysis
- Data center optimization
- Data center operations
- Switches and routers
- Networking protocols
- IP subnetting
- Security protocols
- Unix shell scripting
- Scripting languages
- Hardware maintenance
Certification
- Cisco Certified Network Associate (CCNA)
- Microsoft Azure
- Google Cloud Certified - Professional Cloud Security Engineer
- Google Cloud Certified - Professional Cloud Network Engineer
- Google Cloud Certified - Associate Cloud Engineer
Timeline
Cloud Hardware Support Lead III
Oracle
06.2022 - 04.2026
Data Center Operations Engineer
Modis Engineering
01.2021 - 05.2022
Data Center Technician
AWS, Amazon Web Services
12.2019 - 11.2020
Informational Technology
George Mason University