Mohammad Hindi
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
7
7
years of professional experience
Work History
Car Salesperson
Group1 Toyota westbank
Harvey
07.2025 - Current
- Negotiated sales agreements and financing options with clients.
- Engaged customers to identify vehicle preferences and needs, enhancing personalized service
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Maintained customer satisfaction by providing prompt, reliable service.
- Developed relationships with potential buyers through phone calls and emails.
- Conducted follow-up communications with customers after purchases for retention.
Parts Specialist
CarFit
Gretna
12.2024 - 06.2025
- Guided customers in identifying and selecting appropriate automotive parts to ensure satisfaction and meet vehicle needs.
- Advised customers on parts information and availability, facilitating informed choices and timely repairs.
- Delivered technical support to customers on product specifications and compatibility, enhancing their purchasing decisions.
- Managed inventory and ensured accurate stock levels of automotive components.
- Mixed paint colors to meet customer specifications and product standards.
Automotive Sales Professional
Ford Of Harvey
Harvey
03.2022 - 10.2024
- Delivered exceptional customer service throughout sales process, resulting in consistently high customer satisfaction ratings
- Negotiated favorable pricing agreements with customers, contributing to increased profitability for dealership
- Built and maintained a strong customer base through exceptional relationship-building skills resulting in repeat business and referrals
- Cultivated strong relationships with existing customers through excellent after-sales service, leading to positive feedback and repeat business
- Demonstrated extensive knowledge of automotive products, features, and benefits to effectively communicate value propositions to customers
- Managed leads database effectively using CRM software to track prospects and follow-up on potential opportunities
- Participated in ongoing product training programs to stay updated on the latest industry trends and advancements
Retail Sales Manager
Metro By T-Mobile
Westwego
11.2019 - 03.2022
- Trained team members in strategies to achieve operational and sales targets, fostering a results-driven environment.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Oversaw employee performance and addressed challenges, ensuring team met productivity targets effectively.
- Assisted customers by assessing needs and leveraging current knowledge of consumer preferences to enhance purchasing experience.
Education
Foundations Of Cybersecurity - Google Cybersecurity Certification
Coursera
03.2026 - 05.2026
High school diploma - English
Helen Cox High School
Harvey, LASkills
- Automotive knowledge
- Sales negotiation
- Product demos
- Customer engagement
- Needs assessment
- Problem resolution
- Building rapport
- Relationship management
- Verbal communication
- Persuasive communication
- Team collaboration
- Customer service
Timeline
Foundations Of Cybersecurity - Google Cybersecurity Certification
Coursera
03.2026 - 05.2026
Car Salesperson
Group1 Toyota westbank
07.2025 - Current
Parts Specialist
CarFit
12.2024 - 06.2025
Automotive Sales Professional
Ford Of Harvey
03.2022 - 10.2024
Retail Sales Manager
Metro By T-Mobile
11.2019 - 03.2022
High school diploma - English
Helen Cox High School