Mohammad Kh AbaAlkhail
Mubarak Alkabeer,Kuwait
Overview
9
9
years of professional experience
Work History
Banking Customer Support Officer
Boubyan Bank
Kuwait
07.2024 - Current
- Handling high-volume inbound customer calls to support banking services and products.
- Resolve issues related to accounts, cards, digital banking, and transactions.
- Verification of customer identity and followed bank security and compliance procedures.
- Use internal banking systems to document and track customer cases.
- Direct customers to appropriate departments when escalation is required.
Business Development Intern
Kuwait Flour Mills
Shuwaikh, Kuwait
06.2022 - 08.2022
- Shadowed and interviewed management from IT, Business Development, Marketing, and PR departments.
- Two-week-long visit at one of KFM’s factories to learn everything about how their supply chain works.
Inventory Volunteer
Mubarak Al Kabeer CO-OP
Mubarak Al Kabeer, Kuwait
07.2017 - 09.2017
- Was responsible for and supervised the daily deliveries of fruits and vegetables.
- Learned how to keep track of inventory.
- A basic real-life implementation of the supply/demand.
Education
Bachelor’s of Business Administration HRM -
American University of The Middle East
Eqaila, Kuwait06.2023
Diploma of Business Administration -
American College of The Middle East
Eqaila, Kuwait06.2021
Skills
- Language Skills: Arabic and English
- Technical Skills: MS Word, PowerPoint, and Excel, Brand Creation/Managing
- Editor, quick learner, teamwork, communication and patient
Timeline
Banking Customer Support Officer
Boubyan Bank
07.2024 - Current
Business Development Intern
Kuwait Flour Mills
06.2022 - 08.2022
Inventory Volunteer
Mubarak Al Kabeer CO-OP
07.2017 - 09.2017
Bachelor’s of Business Administration HRM -
American University of The Middle East
Diploma of Business Administration -
American College of The Middle East