Overview
Work History
Education
Skills
Timeline
Generic

Mohammad Kh AbaAlkhail

Mubarak Alkabeer,Kuwait

Overview

9
9
years of professional experience

Work History

Banking Customer Support Officer

Boubyan Bank
Kuwait
07.2024 - Current
  • Handling high-volume inbound customer calls to support banking services and products.
  • Resolve issues related to accounts, cards, digital banking, and transactions.
  • Verification of customer identity and followed bank security and compliance procedures.
  • Use internal banking systems to document and track customer cases.
  • Direct customers to appropriate departments when escalation is required.

Business Development Intern

Kuwait Flour Mills
Shuwaikh, Kuwait
06.2022 - 08.2022
  • Shadowed and interviewed management from IT, Business Development, Marketing, and PR departments.
  • Two-week-long visit at one of KFM’s factories to learn everything about how their supply chain works.

Inventory Volunteer

Mubarak Al Kabeer CO-OP
Mubarak Al Kabeer, Kuwait
07.2017 - 09.2017
  • Was responsible for and supervised the daily deliveries of fruits and vegetables.
  • Learned how to keep track of inventory.
  • A basic real-life implementation of the supply/demand.

Education

Bachelor’s of Business Administration HRM -

American University of The Middle East
Eqaila, Kuwait
06.2023

Diploma of Business Administration -

American College of The Middle East
Eqaila, Kuwait
06.2021

Skills

  • Language Skills: Arabic and English
  • Technical Skills: MS Word, PowerPoint, and Excel, Brand Creation/Managing
  • Editor, quick learner, teamwork, communication and patient

Timeline

Banking Customer Support Officer

Boubyan Bank
07.2024 - Current

Business Development Intern

Kuwait Flour Mills
06.2022 - 08.2022

Inventory Volunteer

Mubarak Al Kabeer CO-OP
07.2017 - 09.2017

Bachelor’s of Business Administration HRM -

American University of The Middle East

Diploma of Business Administration -

American College of The Middle East
Mohammad Kh AbaAlkhail