Mohammad Manzoor
Stamford
Summary
As a Maintenance Supervisor, I have a proven track record in the effective maintenance of luxury communities. With 4 years of experience in the field, I have proven myself to be a capable leader and manager; able to coordinate and train a team of maintenance technicians, work directly with contractors and construction teams on new-builds and ensure that all 900 apartment homes under my current purview are well-maintained and in good working order. I am a problem-solver with excellent communication skills, able to handle the challenges of my job with ease and professionalism.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Maintenance Director
LCB Senior Living
04.2024 - Current
- Monitored building systems and directed preventive maintenance daily.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Verified building areas were working optimally and kept clean.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Conducted thorough evaluations of staff performance, offering feedback and opportunities for professional growth within the maintenance department.
- Managed a team of technicians, providing training and guidance to ensure high-quality workmanship in all tasks performed.
- Ensured regulatory compliance by staying up-to-date on industry standards and adapting policies as needed to meet requirements.
- Increased overall productivity through effective delegation of tasks based on individual strengths and expertise within the team.
Maintenance Supervisor
Quarterra
01.2023 - 04.2024
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 3 employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
Maintenance Supervisor
Building and Land Technology
01.2019 - 01.2023
- Responsible for 900 apartment homes comprising 4 separate buildings
- Supervise team of up to 4 Maintenance Technicians delegating and overseeing Service Request completion while providing deep skill/knowledge coaching to novice technicians
- Improved Service Request completion rate through effective team coaching and engendering a sense of urgency in my team regarding resident concerns/requests
- Assist management team with communications to residents regarding maintenance questions or concerns
- Assist construction teams in anticipating, navigating and resolving potential obstacles regarding maintenance/construction activity overlap
- Facilitate and perform inspections on all new-construction apartment homes prior to change-over to ensure construction team obligations/expectations have been fulfilled to standards
- Manage all maintenance records
- Direct daily Porter activity
- General maintenance duties include ensuring proper completion of all miscellaneous interior and exterior repairs; programming of key fobs, garage transponders and access points; thoroughly assessing all apartment homes for move-in readiness; maintain supplies and shop organization; daily pool maintenance; minor HVAC troubleshooting; painting and drywall repair; plumbing; coordination of vendors and construction teams
Apprentice
RJB Plumbing & Heating
07.2017 - 12.2018
- Professionally install, service and repair residential plumbing
- Increased workflow efficiency by reorganizing and restocking truck, tools and materials
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Yard Manager
Contractors Supply LLC
04.2015 - 07.2017
- Provide customer service with rentals and store sales
- Educated customers on proper equipment maintenance and usage
- Organized a more productive way of prepping rental equipment and scheduling delivery of a variety of heavy machinery
- Maintain a clean, organized and well-stocked inventory
Houseman/Maintenance
Benchmark Senior Living
10.2014 - 03.2015
- Assisted with various daily janitorial and general facility maintenance services
- Major responsibilities included daily scheduled event setups, professional carpet shampoo service in residential suites, painting, daily waste management and light repairs utilizing all pertinent machinery/equipment
Education
High School Diploma -
Academy of Information Technology & Engineering
06.2012
Skills
- Plumbing
- Residential plumbing
- Drywall
- Painting
- Hand tools
- Handyman
- Mechanical knowledge
- Construction
- Construction management
- Remodeling
- Electrical
- Facilities maintenance
- Janitorial
- General repair
- Field service
- Troubleshooting
- Heavy equipment operation
- Pressure wash
- Excavation
- Team building
- Coaching
- Records maintenance
- Inventory maintenance
- Cost assessments
Certification
CPO - Certified Pool Operator
Fire and Safety License
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Maintenance Director
LCB Senior Living
04.2024 - Current
Maintenance Supervisor
Quarterra
01.2023 - 04.2024
Maintenance Supervisor
Building and Land Technology
01.2019 - 01.2023
Apprentice
RJB Plumbing & Heating
07.2017 - 12.2018
Yard Manager
Contractors Supply LLC
04.2015 - 07.2017
Houseman/Maintenance
Benchmark Senior Living
10.2014 - 03.2015
CPO - Certified Pool Operator
Fire and Safety License
High School Diploma -
Academy of Information Technology & Engineering
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