Mohammad Qawas
Las Vegas,NV
Summary
Motivated professional brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of industry practices and market conditions.
Overview
17
17
years of professional experience
Work History
Project Director
Potentia solutions leisure
Queen Land , Australia
11.2025 - Current
- Developed project timelines and budgets to ensure resource allocation.
- Oversaw budget planning and allocation for various departmental initiatives.
- Developed and implemented strategic plans for operational efficiency.
- Developed and implemented policies to enhance operational efficiency and team collaboration.
- Evaluated operational processes for continuous improvement and compliance adherence.
- Established policies, procedures, goals, objectives, and standards of performance for departments within the organization.
- Assisted in the recruitment, training, and development of staff members.
- Developed comprehensive marketing strategies to enhance brand visibility and customer engagement.
- Executed pre-opening plan for new location
Luxury Hotel Operations Manager
Caesars Palace Las Vegas
Las Vegas, NV
12.2023 - 10.2025
- Fully in-charge of the villas /suites /high limit gaming salons /penthouses / fine dining food and beverage service for 3900 rooms 6 towers casino operations
- Directly in charge of creating all VIP/ celebrities Itinerary and execution.
- Developed strategies to increase revenue through upselling and cross-selling services.
- Hiring / training / SOP / policy and procedure as well day to day operations
- Over 500 + staff operations, butler / dispatcher / coordinator / assist operations manager/transportation/ Bellmen / housekeeping / engineering / security
- Executes the direction of the villa committee for facilities / housekeeping to ensure the product standards are met in all areas of the hotel, appearance, maintenance, and cleanliness.
- Conducted regular meetings with department heads to review progress on goals and objectives.
- Developed and implemented operational policies and procedures to improve efficiency.
- Weekly ordering / inventory / system updates / scheduling
- All HR activity related under the Caesars guidelines (Union contract)
- Direct contact with the hotel casino SVP/VP marketing - host for FE market and international
- Reported to the luxury hotel managing director.
General Manager, Point Seven restaurant, lounge / coral omakase / bento.7
HOSPITALITY DEPARTMENT
New York, NY
05.2023 - 11.2023
- Fully in-charge of the pre- opening project, 90 staff in total.
- Monitor project expense reports.
- Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
- Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
- Develop the concept and FF&E- OS&E selection.
- Fully in-charge of all HR activities related.
- Develop a full opening branding / marketing plan.
Director, New York/ US Markets & Australia
POTENTIA HOSPITALITY SOLUTIONS
New York, NY
12.2020 - 05.2023
- Creating relationships and leading projects for US based restaurants and hotels
- Organize pre-opening plan and concept, including but not limited to, hiring, supply chain management, back of house reports, and marketing activities.
- Manage day-to-day operations for clients, focusing on customer satisfaction and revenue generation.
- Monitor monthly P&L reports and expense reports.
Director of Operations
ALHAMBRA PALACE CHICAGO
Chicago, IL
09.2019 - 05.2020
- Oversaw all restaurant divisions, entertainment, operational, financial, and ran the day-to-day business.
- Managed a 1400 seat restaurant and theater with 125 employees, open 7 days a week.
- Prepared project studies, plans, and business analysis for expanding projects.
- Produced all financial statements and analysis including budget and forecast.
- Developed new policies and procedures and trained employees on updated structure.
- (left job due covid)
F&B Operations director (Pre-Opening)
MARRIOT HOTEL: THE LUXURY COLLECTION AL MANARA
Aqaba, Jordan
11.2017 - 07.2019
- Conceptualized and opened six concepts: 2 specialty restaurants, 2 full-service bars, 1 all day dining, 1 private dining.
- Established pre-opening policies and procedures.
- Created all beverage menus, including master wine list and mixology programs.
- Setup the F&B business plan and full marketing plan.
- Arranged budget for F&B department.
- Hired and trained 6 managers and 90-line staff.
- Created employee pre-opening countdown plan, SOS, and wrote all job descriptions.
Operations Manager, Specialty Restaurants (Pre-Opening)
THE CONRAD HOTEL
Dubai, UAE
10.2015 - 10.2017
- Created custom yearly budgets and forecasts.
- Sourced all staff housing accommodations and transportation.
- Organized licensing agreements with hotel management and business owners; aligning with the Conrad brand.
- Set up and organized labor visa quotas.
- Liaised with accounting team for the general accounting.
- Established and monthly's dashboards analysis.
General Manager (Pre-Opening)
CHINA GRILL RESTAURANT & LOUNGE
Dubai, UAE
09.2014 - 09.2015
- Lead full staff of 50 employees and managed day-to-day operations.
- Followed all policies and procedures set in place by China Grill New York.
- P&L management by followed cash control/security procedures and maintained inventory.
- Conducted performance appraisals, coached and counseled employees, and took disciplinary action when needed.
- (Addmind Group)
Assistant General Manager (Pre-Opening)
WHITE CLUB DUBAI
Dubai, UAE
11.2013 - 09.2014
- Opened and operated the first season which led to it being the biggest and most popular club in Middle East.
- Handled all VIP relations.
- Recruited, trained, and managed staff of 100 employees.
- Managed inventory control by following cash control/security procedures.
- (Addmind Group)
Manager
OKKU RESTAURANT & LOUNGE
Dubai, UAE
01.2013 - 11.2013
- Lead a team of 35 employees.
- Analyzed restaurant sales levels and profitability.
- Partnered with senior management on budget approval.
- (Addmind Group)
Restaurant Manager
BURJ AL ARAB HOTEL
Dubai, UAE
01.2011 - 01.2013
- Initially hired for management of 1 all day dining restaurant with pool operations then was promoted to management of the fine dining restaurant.
- Solely responsible for all VIP relations; acting as a concierge to coordinate all access in and outside of the hotel.
- Lead a team of 35 employees focusing on restaurant operations.
- Recruited and hired staff for both positions.
Restaurant Manager (Pre-Opening)
MOVENPICK RESORT
Dubai, UAE
04.2009 - 01.2011
- Promoted from Assistant Restaurant Manager to Restaurant Manager in 10 months.
- Lead a team of 40 employees.
- Planned and implemented menu promotions & managed special events/large party events.
- Completed required administrative functions (e.g. customer bills, financial reports, employee time sheets).
Education
GED -
Hospitality Management
Dubai Skills
- Leadership
- Guest Relations
- Employee Relations
- Proactive Attitude
- Quality Dining Service
- Organizational Skills
- Time Management
- Knowledge of Food and Beverage
- Labor Objectives
- Revenue Growth
- Profit & Loss Accountability
- Inventory Management
- Cost Containment
- Team Building
- Motivation
- Operations Management
- Coaching
- Mentoring
- Management Training
- Pre-opening Procedures
Timeline
Project Director
Potentia solutions leisure
11.2025 - Current
Luxury Hotel Operations Manager
Caesars Palace Las Vegas
12.2023 - 10.2025
General Manager, Point Seven restaurant, lounge / coral omakase / bento.7
HOSPITALITY DEPARTMENT
05.2023 - 11.2023
Director, New York/ US Markets & Australia
POTENTIA HOSPITALITY SOLUTIONS
12.2020 - 05.2023
Director of Operations
ALHAMBRA PALACE CHICAGO
09.2019 - 05.2020
F&B Operations director (Pre-Opening)
MARRIOT HOTEL: THE LUXURY COLLECTION AL MANARA
11.2017 - 07.2019
Operations Manager, Specialty Restaurants (Pre-Opening)
THE CONRAD HOTEL
10.2015 - 10.2017
General Manager (Pre-Opening)
CHINA GRILL RESTAURANT & LOUNGE
09.2014 - 09.2015
Assistant General Manager (Pre-Opening)
WHITE CLUB DUBAI
11.2013 - 09.2014
Manager
OKKU RESTAURANT & LOUNGE
01.2013 - 11.2013
Restaurant Manager
BURJ AL ARAB HOTEL
01.2011 - 01.2013
Restaurant Manager (Pre-Opening)
MOVENPICK RESORT
04.2009 - 01.2011
GED -
Hospitality Management