Mohammad Riaz Khan
Irving,TX
Summary
To work in a highly motivated and learning environment that would help me to enhance my skills and practical knowledge that make me an asset for organization. Seasoned Operations Manager and talented leader with 15+years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Sales Executive
Ahsan Insurance Agency
03.2022 - Current
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
General Manager
Muy's Hamburger - Wendy's Burger
08.2019 - 12.2021
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
General Manager
Little Caesars Pizza
10.2017 - 08.2019
- Managed budget implementations (Inventory, Labor and Operations) employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager
BBQ King
04.2017 - 08.2017
PROJECTS COORDINATOR & CONSULTANT
INCANTARE CAFÉ & GRILL
04.2016 - 02.2017
SOLE PROPREITOR
ITALIAN JOB
01.2009 - 03.2016
SOLE PROPREITOR
MR. PIZZA
01.2000 - 01.2009
Skills
- 6 Months Software & Hardware Computer course form CDS Institute of Computer Sciences
- Knowledge and experience in using standard packages including Ms Windows (XP, Vista, Seven) and Ms Office
- Proficient in Computer Operations
- Hardware knowledge
- Capable of doing hardware technical demonstration
- Self-motivated, quick learner with problem solving capabilities
- Able to work well with a broad spectrum of people
- Good interpersonal skills
- Enthusiastic and optimistic
- Good attention to detail and accuracy
- Good knowledge of marketing techniques
- Self motivated
- Great knowledge of marketing principles
- Humble and modest
- Demonstrated career experience in customer service management
- Extensive food and beverage knowledge
- Strong leadership and motivational skills
- Acute financial management skills
- Sales Development
- Client Relationship Management
- Negotiation expertise
- Relationship selling
- Sales Presentations
- Sales Forecasting
Us Status
Citizen
Certification
Insurance Adjuster - Certification
Timeline
Senior Sales Executive
Ahsan Insurance Agency
03.2022 - Current
General Manager
Muy's Hamburger - Wendy's Burger
08.2019 - 12.2021
General Manager
Little Caesars Pizza
10.2017 - 08.2019
Manager
BBQ King
04.2017 - 08.2017
PROJECTS COORDINATOR & CONSULTANT
INCANTARE CAFÉ & GRILL
04.2016 - 02.2017
SOLE PROPREITOR
ITALIAN JOB
01.2009 - 03.2016
SOLE PROPREITOR
MR. PIZZA
01.2000 - 01.2009