Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Mohammad Sekandar

Doha,DA

Summary

Dynamic F&B Associate at Target, recognized for enhancing guest satisfaction through exceptional service and effective upselling techniques. Proven leadership in training staff and maintaining high sanitation standards, contributing to a positive team environment. Skilled in workload prioritization and customer relationship management, driving repeat business and operational efficiency.

Experienced with managing housekeeping teams to maintain cleanliness and order. Utilizes effective leadership and organizational skills to ensure high standards are met. Track record of enhancing team efficiency and guest satisfaction.

Highly-qualified Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Confident leader experienced in janitorial work. Motivates, trains and manages team to meet expectations every day. Knowledgeable about chemical handling, safety and cleaning procedures.

Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

F&B Associate

Target
01.2020 - 02.2025
  • Reduced waste by closely monitoring product levels and rotating stock appropriately.
  • Maintained professional appearance at all times according to company dress code requirements.
  • Supported revenue growth by upselling menu items and suggesting daily specials to guests.
  • Enhanced guest satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Increased overall efficiency by assisting in the preparation and presentation of food items.
  • Demonstrated adaptability through cross-training in various F&B roles, including server, bartender, and host/hostess positions.
  • Contributed to a positive work environment by fostering a strong sense of teamwork and collaboration among staff members.
  • Assisted management in training new staff on company policies, procedures, and best practices within the F&B industry.
  • Addressed customer concerns promptly, resulting in improved guest experiences and repeat business.
  • Participated in regular team meetings for continuous improvement of workplace culture and communication practices.
  • Managed high-stress situations calmly while resolving any issues that arose during shift operations.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Barista

Tea Garden
03.2023 - 02.2024
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

F&B Attendant

L&G Services
06.2021 - 05.2022
  • Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.
  • Reduced waste by implementing proper portion control measures and adjusting procurement practices as needed.
  • Reviewed customer feedback surveys regularly, identifying areas for improvement and implementing necessary changes.
  • Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
  • Collaborated with kitchen staff to ensure timely delivery of orders while maintaining consistent quality standards.
  • Maintained high-quality food and beverage offerings, closely monitoring preparation and presentation standards.
  • Maintained highest standards for beverage quality and service.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Developed ongoing training initiative to improve beverage knowledge of serving employees.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.

F&B Server

Hospital At Home
08.2019 - 09.2020
  • Contributed to increased team efficiency by effectively communicating with fellow servers and support staff.
  • Adhered to strict sanitation guidelines, reducing the risk of foodborne illnesses among patrons and staff members alike.
  • Streamlined food delivery process, ensuring timely and accurate order completion for guests.
  • Continuously refined serving techniques to adhere to industry standards while delivering top-notch guest experiences.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Senior Housekeeping Supervisor

Bella Contracting and Cleaning
01.2016 - Current
  • Resolved guest issues promptly by addressing concerns related to room cleanliness or maintenance needs professionally and courteously.
  • Trained and mentored junior housekeeping staff, improving their skills and performance levels.
  • Coordinated with maintenance teams to address any required repairs or preventative measures in guest rooms or common areas timely fashion.
  • Enhanced overall guest satisfaction by implementing efficient housekeeping procedures and maintaining high standards of cleanliness.
  • Managed scheduling for housekeeping staff to ensure adequate coverage during peak hours or special events, maintaining optimal service levels.
  • Oversaw daily room assignments for the entire housekeeping team to maximize efficiency while maintaining high-quality results.
  • Contributed to the development of long-term strategies for continuous improvement within the housekeeping department by staying current on industry trends and incorporating new ideas or technologies where applicable.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Developed and implemented staff recognition programs to motivate and reward employees.

Housekeeping Supervisor

A to Z
02.2013 - 11.2016
  • Collaborated with front desk to prioritize room cleaning based on guest arrivals and departures, improving overall efficiency.
  • Enhanced guest experience by promptly addressing and resolving any housekeeping-related complaints.
  • Ensured optimal cleanliness and guest satisfaction by supervising team of 15 housekeepers, implementing rigorous quality control checks.
  • Reduced complaints related to room cleanliness by conducting thorough training sessions on modern cleaning techniques.
  • Achieved high standards of hygiene in common areas and guest rooms, following up-to-date health and safety protocols.
  • Conducted regular safety drills, ensuring all staff were prepared for emergency situations.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Monitored staff performance and provided feedback to drive productivity.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Developed and implemented staff recognition programs to motivate and reward employees.

Housekeeping Cleaner

Regency
02.2010 - 10.2011
  • Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
  • Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
  • Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
  • Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
  • Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
  • Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
  • Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
  • Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
  • Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
  • Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
  • Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
  • Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
  • Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
  • Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
  • Minimized waste while maintaining a clean space through diligent use of appropriate cleaning supplies and products.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Verified cleanliness and organization of storage areas and carts.
  • Operated electronic backpack vacuums and floor sweepers.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Cleaner

ABC Supply
02.2007 - 07.2009
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
  • Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.
  • Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
  • Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
  • Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
  • Fostered safer work environment by promptly addressing spills and potential hazards.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used organic-based chemicals to disinfect floors, counters and furniture.

F&B Supervisor

Planner
08.2017 - 07.2019
  • Increased employee retention by fostering a supportive workplace culture that encouraged growth opportunities and open communication.
  • Contributed to a positive work environment by consistently demonstrating professionalism, respect, and genuine care for staff and guests alike.
  • Maintained highest standards for beverage quality and service.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
  • Reviewed customer feedback surveys regularly, identifying areas for improvement and implementing necessary changes.
  • Reduced waste by implementing proper portion control measures and adjusting procurement practices as needed.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.

Office Assistant

Trennel
01.2016 - 02.2018
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
  • Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Education

Bachelor of Arts -

Qatar Univercity
Doha, Qatar
01-2024

High School Diploma -

Hasem
Doha, Qatar
03-2020

Skills

  • Workload prioritization
  • Motivational skills
  • Health and safety compliance
  • Task delegation
  • Strong leadership
  • Customer service
  • Scheduling expertise
  • Cleaning practices
  • Cleaning and sanitation
  • Customer service-focused
  • Vacuuming and sweeping
  • Cleaning bathrooms
  • Housekeeping
  • Training and mentoring
  • Staff training and development
  • Task assignment
  • Waste disposal
  • Folding clean laundry
  • Team building
  • Window cleaning
  • Dusting furniture
  • Cleaning techniques
  • Sanitation standards
  • Quality improvements
  • Chemical handling
  • Customer relationship management
  • Guest relations
  • Staff motivation
  • Quality assurance
  • Document control
  • Mopping and buffing floors
  • Teamwork
  • Time management
  • Problem-solving abilities
  • Excellent communication
  • Clear communication
  • Team leadership
  • Microsoft office

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved [Issue] which led to [Results].
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • [Area of certification] Training - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

English
Full Professional
Arabic
Limited Working

Timeline

Barista

Tea Garden
03.2023 - 02.2024

F&B Attendant

L&G Services
06.2021 - 05.2022

F&B Associate

Target
01.2020 - 02.2025

F&B Server

Hospital At Home
08.2019 - 09.2020

F&B Supervisor

Planner
08.2017 - 07.2019

Senior Housekeeping Supervisor

Bella Contracting and Cleaning
01.2016 - Current

Office Assistant

Trennel
01.2016 - 02.2018

Housekeeping Supervisor

A to Z
02.2013 - 11.2016

Housekeeping Cleaner

Regency
02.2010 - 10.2011

Cleaner

ABC Supply
02.2007 - 07.2009

Bachelor of Arts -

Qatar Univercity

High School Diploma -

Hasem

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Mohammad Sekandar