Mohammad Uddin
Hollywood,FL
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with a successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
2027
2027
years of professional experience
3
3
years of post-secondary education
Work History
Supervisor
Maximum Global Service
Miami, FL
11.2025 - 05.2026
- Supervised daily operations and ensured adherence to safety protocols.
- Trained new employees on company policies and operational procedures.
- Coordinated team schedules to optimize workflow and resource allocation.
- Conducted regular inspections to maintain cleanliness and organization standards.
- Monitored inventory levels and facilitated timely restocking processes.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Trained new employees on company policies and procedures.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Assigned work and monitored performance of project personnel.
Supervisor
DAS Airlines Services
07.2019 - 11.2025
- Supervised daily operations and ensured adherence to safety protocols.
- Trained new employees on company policies and operational procedures.
- Coordinated team schedules to optimize workflow and resource allocation.
- Assisted in resolving customer inquiries and service issues efficiently.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Implemented quality control measures to uphold company standards.
- Produced thorough, accurate and timely reports of project activities.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
- Trained new employees on company policies, job duties, and performance expectations.
- Implemented new operational procedures, increasing efficiency.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Created new strategies for improving customer service standards within the organization.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Complied with company policies, objectives and communication goals.
- Monitored employee productivity to provide constructive feedback and coaching.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with management to improve operational efficiency initiatives.
- Conducted regular inspections to maintain cleanliness and organization standards.
Manager
Sunflower Hollywood LLC
Hollywood, Florida
- Oversaw daily operations ensuring adherence to company policies and procedures.
- Managed team schedules to optimize resource allocation and workflow efficiency.
- Developed training programs to enhance employee skills and performance standards.
Education
Associate of Arts - Accounting And Finance, Economics & Geography
Chittagong City College
Chittagong , Bangladesh 10.1994 - 10.1997
Garib E Newaz high school
Chittagong , Bangladesh 05-2026
Skills
- Team leadership
- Employee training
- Training and mentoring
- Team building
- Performance management
- Task delegation
- Employee development
- Operations management
- Scheduling coordination
- Schedule development
- Time management
- Decision-making
- Customer service
- Documentation and reporting
- Teamwork and collaboration
- Employee motivation
Languages
English
Professional
Bengali
Professional
References
References available upon request.
Timeline
Supervisor
Maximum Global Service
11.2025 - 05.2026
Supervisor
DAS Airlines Services
07.2019 - 11.2025
Associate of Arts - Accounting And Finance, Economics & Geography
Chittagong City College
10.1994 - 10.1997
Manager
Sunflower Hollywood LLC
Garib E Newaz high school