Mohammad Murad
Charlotte,NC
Summary
Highly experienced professional Linguist/Translator adept at translating messages into multiple foreign languages while maintaining content, context, and style. Exceptional ability to provide hands-on customer and personal service, consistently exceeding quality standards. Demonstrates calm speaking manner and acute listening skills with deep knowledge of English, Pashto, Dari, Uzbeki, Urdu including vocabulary, grammar, composition rules, and pronunciation. Skilled in capturing geopolitical, regional, ethnic, and cultural elements in speech and text to accurately convey implications and nuances.
Overview
16
16
years of professional experience
Work History
Operations Officer
Hui Huliau
Tampa, FL
04.2024 - 09.2024
- Assisted with the development of operational plans and procedures.
- Managed day-to-day activities related to departing flights from Albania to the USA.
- Identified potential risks associated with operations and implemented mitigation strategies accordingly.
- Ensured compliance with applicable laws, regulations and standards related to operations.
- Maintained relationships with key stakeholders, including the State Department and IOM.
- Supervised a team of subordinate personnel involved in various aspects of operations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Linguist/Translator
Atlas Advisors
08.2023 - 03.2024
- Here in Albania I have been working as a Dari and Pashto translator, My responsibilities are picking up new arrivals at the airport and help translate for border police, translating for briefings regarding the rights and responsibilities living in Albania, translating at the US Embassy for the interviews and visa process, translating at the clinic For their medical process, translating documents that will be needed at the clinic or US Embassy and escort and translate at the airport before departing to USA.
Case Administrator
Catholic Charities of charlotte
Charlotte
03.2022 - 08.2023
- Helped Assisting newly arrived Afghan refugees with of there daily needs, translation and filling USCIS documents and in person translation at USCIS office for all Afghan clients from Catholic charities charlotte office.
Linguist
Fort McCoy Army
Fort McCoy Army Base, Wisconsin
09.2021 - 01.2022
- As a Linguist I assisted United States Army personnel and the Department of Homeland Security while they processed Afghan refugees for legal entry into the United States
- I was tasked with providing Dari, Pashto and Uzbeki interpretation assistance for more than 1300 refugees housed in barracks at Fort McCoy Army Base
- In addition, I was on-call for any emergency which arose at night
- On January 14, 2022, upon completion of my 4- month mission, the refugee count had been reduced from 1,300 to approximately 300
- I received a Certificate of Appreciation from the Fort McCoy Army Base Command.
Assistant Store Manager
Marshall's (TJX Companies, Inc.)
Charlotte
01.2016 - 02.2019
- As an operations assistant manager I Managed and directed employees to Create a welcoming environment and provided excellent customer service
- Achieved store sales targets in line with objectives
- Supported Store Manager with recruitment and development of in-store talent
- Directed inventory management and merchandise presentation
- Managed all departments including Men's, Ladies, Children's, and Home Goods
- Assisted
- Loss Prevention personnel
- Opened and closed the store, including the register accounting and all bank transfers
- Wrote performance evaluations of the subordinate employees in my department
- Achieved all store sales targets and objectives.
Merchandising Coordinator
Marshall's (TJX Companies, Inc.)
Easley
03.2013 - 12.2015
- Authority and responsibilities
- Designed arrangement and placement of inventory
- Directed work assignments for subordinate employees
- Assisted customers and served as cashier on as-needed basis
- Opened and closed all registers and verified all bank transactions
Department Supervisor
Kohl's Department Store
Easley
08.2011 - 10.2013
- As a member of the Truck Team I was responsible for organizing and merchandising, maintaining floor displays and stock
- Assisted customers personally and on the telephone
- Offloaded trucks and unpacked new merchandise, set up and organized floor displays
- Participated in price changing of floor and stockroom merchandise for sales
- Served as cashier as needed, Worked on sales floor assisting customers as needed, Prepared pallets of merchandise and loaded truck for return to warehouse Received numerous awards and certificates for contributions to team efforts.
Linguist/Translator
Asia Security Group
Kabul, Afghanistan
01.2009 - 06.2009
- Asia Security Group is an Afghan-owned security management company, providing a range of consultancy and manpower support services to government and corporate clients to improve capability and ensure security
- Served as translator/interpreter for all advisors, requiring fluency in English, Dari and Pasto
- Tutored consultants on Afghan culture, customs and traditions to assist in the performance of their professional responsibilities and to increase their comfort level Coordinated with transportation office to manage logistics for all personnel movement
- Drove armored vehicles to transport foreign advisors to and from job sites and residences, Translated at meetings and conferences in different ministries.
Education
Certificate of Completion -
Maiwand Language Center
Kabul, Kabul06.2004
Diploma -
Molana Jama High School
Kabul, Kabul06.2003
Skills
- Fast Learner
- Expert Communication Skills
- Expert Leadership
- Expert Customer Service
- Expert Inventory Management
- Expert Sales
- Expert Merchandising
- Expert Accounting
- Expert Management
- Expert Loss Prevention
- Expert Operations
Languages
- English
- Hindi
- Urdu
- Pashto
- Dari
Timeline
Operations Officer
Hui Huliau
04.2024 - 09.2024
Linguist/Translator
Atlas Advisors
08.2023 - 03.2024
Case Administrator
Catholic Charities of charlotte
03.2022 - 08.2023
Linguist
Fort McCoy Army
09.2021 - 01.2022
Assistant Store Manager
Marshall's (TJX Companies, Inc.)
01.2016 - 02.2019
Merchandising Coordinator
Marshall's (TJX Companies, Inc.)
03.2013 - 12.2015
Department Supervisor
Kohl's Department Store
08.2011 - 10.2013
Linguist/Translator
Asia Security Group
01.2009 - 06.2009
Certificate of Completion -
Maiwand Language Center
Diploma -
Molana Jama High School
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