Mohammad Asfak Ayub
Phoenix,AZ
Summary
Professional with experience in food service industry, prepared for this role. Strong focus on team collaboration, flexibility, and achieving results. Reliable in fast-paced environments, skilled in communication, multitasking, and customer service. Known for maintaining high standards and adapting to changing needs effortlessly.
Overview
6
6
years of professional experience
Work History
Food Runner
Arizona Biltmore, A Waldorf Astoria Resort
Phoenix, AZ
03.2026 - Current
- Assisted in setting up dining areas for special events and private parties.
- Communicated guest feedback to kitchen staff for continuous improvement of menu items.
- Coordinated with bartenders to deliver beverages alongside food orders smoothly.
- Supported inventory management by tracking supplies used during service shifts.
- Implemented daily cleaning routines for dining equipment, ensuring compliance with health standards.
- Engaged with guests to promote daily specials and enhance their overall experience.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Food Runner
Westin Resort At Kierland
Phoenix, 85254
03.2025 - Current
- Delivered food and beverage orders promptly to ensure guest satisfaction and enhance dining experience.
- Collaborated with kitchen staff to maintain accurate inventory and streamline food service operations.
- Assisted in training new team members on service standards and efficient workflow practices.
- Monitored presentation of dishes, ensuring adherence to resort's quality standards before serving guests.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Food Runner
Boulder resort and spa collection by Hilton
Phoenix, AZ
01.2025 - 12.2025
- Delivered food orders promptly to guests throughout the resort and spa.
- Coordinated with kitchen staff to ensure timely preparation of menu items, enhancing service flow.
- Assisted servers by refilling drinks and clearing tables efficiently.
- Partnered with team members to create memorable guest dining experiences through seamless service.
- Ensured cleanliness and organization of dining areas and service stations, contributing to a welcoming atmosphere.
Cook I
Renaissance Phoenix Glendale Hotel & Conference Ce
Glendale, Arizona
03.2024 - 02.2025
- Prepared and served meals by reviewing recipes, combining, and cooking ingredients to ensure quality and consistency.
- Set up and performed initial prep work for soups, sauces, and salads.
- Grilled and deep fried a variety of foods, including meats and potatoes, to meet customer preferences.
- Managed portion control using correct utensils during preparation and plating.
- Coordinated and expedited food orders from kitchen based on cook time and delivery requirements to enhance service efficiency.
Lead Line Cook
Hilton Garden Inn Phoenix Downtown
Phoenix, AZ
05.2024 - 12.2024
- Planned, prepared and cooked meals according to restaurant specifications.
- Adjusted seasonings to enhance flavor profiles and elevate dish quality.
- Collaborated with chefs to develop innovative menu changes and create special dishes tailored to customer preferences.
- Troubleshot any kitchen equipment issues or malfunctions quickly and efficiently.
- Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
- Resolved customer complaints promptly, ensuring a positive dining experience and maintaining professionalism.
- Kept up-to-date records of orders placed, received, stored, used, discarded or returned.
Lead Cook
Orchard Tavern
Phoenix, AZ
05.2023 - 04.2024
- Guided kitchen staff during meal rushes to ensure organized workflow and timely service.
- Trained new cooks on techniques for preparing dishes according to recipes to uphold quality standards.
- Maintained accurate records of food costs, sales figures, and employee hours to support budget management.
J1
Boulder resort and spa collection by Hilton
Phoenix, Arizona
04.2022 - 05.2023
- I’m Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Server
Grand Hyatt Hotel
India Kolkata , West Bangal
01.2020 - 01.2021
- Provided excellent customer service to enhance guest satisfaction during dining experiences.
- Monitored guest needs to provide timely assistance, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Managed guest orders using point-of-sale systems for efficient transactions.
- Maintained cleanliness and organization of dining areas to ensure a welcoming environment.
- Trained new servers on restaurant procedures and service standards to ensure consistency.
Education
Bachelor of Arts - Culinary Arts
Guru Nanak Institute of Hotel Management
India KolkataSkills
- Order prioritization
- Food safety oversight
- Ingredients measuring
- Recipe modification
- Food handling
- Grilling
- Sauteing
- Recipe-based cooking
- Food presentation
- Dish preparation
- International cuisine
- Strong work ethic
- Teamwork and collaboration
- Time management
- Proficient customer service
- Customer service
- Hospitality service expertise
- Server support
- Order verification
- Kitchen support
- Training and mentoring
- Table setting
- Beverage preparation
- Dining room assistance
- Table service
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Full Professional
Timeline
Food Runner
Arizona Biltmore, A Waldorf Astoria Resort
03.2026 - Current
Food Runner
Westin Resort At Kierland
03.2025 - Current
Food Runner
Boulder resort and spa collection by Hilton
01.2025 - 12.2025
Lead Line Cook
Hilton Garden Inn Phoenix Downtown
05.2024 - 12.2024
Cook I
Renaissance Phoenix Glendale Hotel & Conference Ce
03.2024 - 02.2025
Lead Cook
Orchard Tavern
05.2023 - 04.2024
J1
Boulder resort and spa collection by Hilton
04.2022 - 05.2023
Server
Grand Hyatt Hotel
01.2020 - 01.2021
Bachelor of Arts - Culinary Arts
Guru Nanak Institute of Hotel Management