Ocean Andong
Huntington Beach,CA
Summary
Experienced food service professional recognized for excellence in customer service and effective order management. Strong skills in coordination and conflict resolution contribute to improved operational efficiency and guest satisfaction. Dedicated to upholding high standards in service delivery.
Overview
1
1
Certification
Work History
Head Food Runner
I Can BBQ
Fountain Valley, California
03.2026 - 06.2026
- Coordinated multiple food orders simultaneously, prioritizing based on cooking time and customer needs to enhance service flow.
- Delivered exceptional customer service during fast-paced, high-volume shifts, contributing to positive dining experiences.
- Adapted swiftly to changes in menu or kitchen procedures to enhance service efficiency.
- Addressed guest complaints regarding orders promptly, ensuring customer satisfaction and loyalty.
Head Hostess
I Can BBQ
Fountain Valley, California
03.2026 - 06.2026
- Welcomed guests to the restaurant with a friendly demeanor. warmly and efficiently managed seating arrangements.
- Resolved guest complaints effectively, fostering a positive dining experience.
- Coordinated with kitchen staff to ensure timely service, enhancing guest satisfaction.
- Answered telephone inquiries, providing accurate dining information and efficiently managing reservations.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06-2026
Skills
- Order management
- Order prioritization
- Customer service
- Food presentation
- Team coordination
- Conflict resolution
- Effective communication
- Time management
Certification
- Food Handlers
- Sexual Harassment Prevention
- RBS - Alcoholic Beverage Control
Timeline
Head Food Runner
I Can BBQ
03.2026 - 06.2026
Head Hostess
I Can BBQ
03.2026 - 06.2026
High School Diploma -
Fountain Valley High School