Napasorn Kitikul
Duarte,CA
Summary
Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.
Overview
5
5
years of professional experience
Work History
Head Food Runner
KIN Long Beach
Long Beach, CA
06.2023 - Current
- Adhered to all health code regulations regarding food storage, sanitation, and temperature control.
- Resolved guest complaints to maintain complete customer satisfaction.
- Monitored food quality and presentation standards.
- Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
- Communicated regularly with waitstaff about order status updates throughout the shift.
Restaurant Server
Saladang Thai Restaurant
Pasadena, CA
08.2022 - 04.2024
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Cleaned tables and chairs to prepare dining area for next customers.
Head Food Runner
Thai Dishes Wilshire
Santa Monica, CA
11.2020 - 09.2023
- Verified orders with customers before delivering them.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Helped in training new food runners, sharing best practices and operational knowledge.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Restaurant Server
Izakaya-Tora
West Hollywood, CA
07.2021 - 11.2021
- Explained menu items, describing ingredients and cooking methods upon request.
- Served food and beverages to patrons and confirmed complete orders.
- Calculated charges, issued table checks, and collected payments from customers.
Restaurant Server
Chiba Japanese Restaurant
North Hollywood
06.2020 - 10.2020
- Set up tables in between patrons to reduce wait times.
- Followed health safety guidelines when preparing and serving food products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
MBA - Business Administration
Southern California State University
Los Angeles, CA03-2022
BBA - Modern Business Management
Bangkok University
Thailand12-2012
Skills
- Food safety
- Order management
- Customer service
- Menu knowledge
- Payment processing
- Team communication
- Staff training
Timeline
Head Food Runner
KIN Long Beach
06.2023 - Current
Restaurant Server
Saladang Thai Restaurant
08.2022 - 04.2024
Restaurant Server
Izakaya-Tora
07.2021 - 11.2021
Head Food Runner
Thai Dishes Wilshire
11.2020 - 09.2023
Restaurant Server
Chiba Japanese Restaurant
06.2020 - 10.2020
MBA - Business Administration
Southern California State University
BBA - Modern Business Management
Bangkok University
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