Summary
Overview
Work History
Education
Skills
Timeline
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Napasorn Kitikul

Duarte,CA

Summary

Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Overview

5
5
years of professional experience

Work History

Head Food Runner

KIN Long Beach
Long Beach, CA
06.2023 - Current
  • Adhered to all health code regulations regarding food storage, sanitation, and temperature control.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Monitored food quality and presentation standards.
  • Managed multiple food orders simultaneously, prioritizing based on cooking time and customer needs.
  • Communicated regularly with waitstaff about order status updates throughout the shift.

Restaurant Server

Saladang Thai Restaurant
Pasadena, CA
08.2022 - 04.2024
  • Responded to customer inquiries about menu items or services offered by the restaurant.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Cleaned tables and chairs to prepare dining area for next customers.

Head Food Runner

Thai Dishes Wilshire
Santa Monica, CA
11.2020 - 09.2023
  • Verified orders with customers before delivering them.
  • Monitored food quality before serving, ensuring all dishes met establishment standards.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Helped in training new food runners, sharing best practices and operational knowledge.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.

Restaurant Server

Izakaya-Tora
West Hollywood, CA
07.2021 - 11.2021
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Served food and beverages to patrons and confirmed complete orders.
  • Calculated charges, issued table checks, and collected payments from customers.

Restaurant Server

Chiba Japanese Restaurant
North Hollywood
06.2020 - 10.2020
  • Set up tables in between patrons to reduce wait times.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.

Education

MBA - Business Administration

Southern California State University
Los Angeles, CA
03-2022

BBA - Modern Business Management

Bangkok University
Thailand
12-2012

Skills

  • Food safety
  • Order management
  • Customer service
  • Menu knowledge
  • Payment processing
  • Team communication
  • Staff training

Timeline

Head Food Runner

KIN Long Beach
06.2023 - Current

Restaurant Server

Saladang Thai Restaurant
08.2022 - 04.2024

Restaurant Server

Izakaya-Tora
07.2021 - 11.2021

Head Food Runner

Thai Dishes Wilshire
11.2020 - 09.2023

Restaurant Server

Chiba Japanese Restaurant
06.2020 - 10.2020

MBA - Business Administration

Southern California State University

BBA - Modern Business Management

Bangkok University
Napasorn Kitikul