Samuel Mercado
Las Vegas,NV
Summary
Dynamic food service professional with a proven track record at Palace Station Casino, excelling in food presentation and order accuracy. Adept at setting up stations and ensuring compliance with food safety standards, while delivering exceptional customer service. Recognized for enhancing operational efficiency and maintaining high-quality dining experiences.
Efficient Head Food Runner known for high productivity and ability to complete tasks swiftly and accurately. Specialized in seamless coordination between kitchen and dining area, effective communication with staff, and maintaining optimal presentation standards for all dishes served. Excel in time management, problem-solving, and adaptability, ensuring smooth restaurant operations and enhanced customer dining experience.
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
7
7
years of professional experience
Work History
Head Food Runner
Palace Station Casino
Las Vegas, NV
09.2019 - Current
- Set up stations for each meal shift according to established guidelines.
- Replenished condiments, beverages, and other items as needed during service hours.
- Monitored food quality and presentation standards.
- Communicated regularly with waitstaff about order status updates throughout the shift.
- Checked tickets for accuracy prior to delivery of meals to customers.
Head Barback
Big dogs draft house
Las Vegas, NV
02.2018 - 08.2019
- Performed daily maintenance tasks such as changing kegs, cleaning taps, and restocking ice bins.
- Assisted bar staff with stocking and organizing bar supplies.
- Assisted with clearing away empty plates and glasses from tables after customers had finished dining.
- Provided support to bartenders by pre-mixing cocktails and preparing garnishes in advance.
- Followed health safety protocols including sanitation guidelines established by local government agencies.
- Restocked glassware shelves after busy shifts to ensure that adequate amounts of glasses were available for upcoming service periods.
- Greeted customers entering the establishment in a friendly manner while ensuring that their orders were taken quickly and efficiently.
Education
High School Diploma -
Cheyenne High School
Las Vegas, NV06-2015
Skills
- Food presentation
- Order accuracy
- Station setup
- Food safety
- Supply replenishment
- Customer service
Timeline
Head Food Runner
Palace Station Casino
09.2019 - Current
Head Barback
Big dogs draft house
02.2018 - 08.2019
High School Diploma -
Cheyenne High School