Mohammad Azrakhsh Zarghon
Ashburn,VA
Summary
Results-driven program and operations leader with experience in refugee resettlement, legal program management, and financial oversight. Proven ability to supervise multidisciplinary teams, manage complex programs, and oversee multi-department budgets while ensuring compliance with federal and state regulations. Skilled in strategic planning, stakeholder engagement, and delivering high-quality, client-centered services in fast-paced, mission-driven environments.
Overview
5
5
years of professional experience
Work History
Virtual R&P Supervisor
International Rescue Committee (IRC)
06.2024 - Current
- Supervise and mentor a team of case managers, providing coaching, performance evaluations, and professional development.
- Oversee daily operations of the Reception & Placement (R&P) program, ensuring compliance with Department of State guidelines.
- Conduct case file audits and quality assurance reviews to ensure accuracy, timeliness, and regulatory compliance.
- Manage staff schedules, timesheets, and workload distribution to maximize efficiency.
- Develop and deliver training programs to strengthen service quality and compliance.
- Coordinate with housing providers, social services, and community partners to ensure access to essential resources.
- Oversee financial assistance, including rental support and direct client aid, ensuring proper allocation and compliance.
- Facilitate team meetings, case conferences, and process improvement initiatives.
- Resettlement Action DC (REACT DC)
Legal Program Manager / Acting Chief Financial Officer
Resettlement Action DC (REACT DC)
01.2023 - 06.2024
- Directed legal services for asylum seekers, ensuring compliance with federal immigration laws and program requirements.
- Supervised legal staff, providing leadership, training, and performance management.
- Served as Acting Chief Financial Officer, overseeing financial operations and managing budgeting for six departments.
- Led budgeting, financial planning, payroll, and grant compliance to ensure fiscal accountability.
- Developed and implemented financial policies and procedures to strengthen internal controls.
- Conducted financial and legal risk assessments and implemented mitigation strategies.
- Reviewed asylum applications and legal documentation to ensure accuracy and compliance.
- Maintained partnerships with attorneys, government agencies, and community stakeholders.
- Analyzed financial and program data to support reporting, audits, and leadership decision-making.
Case Manager
Catholic Charities Diocese of Arlington (CCDA)
05.2022 - 01.2023
- Delivered core resettlement services in accordance with Department of State program requirements.
- Coordinated housing, transportation, and essential services for newly arrived refugee families.
- Conducted cultural orientation and integration training to support successful adjustment.
- Collaborated with healthcare providers, schools, and social service agencies to ensure comprehensive care.
- Assisted clients with public benefits, including Medicaid, SNAP, TANF/RCA, rental assistance, and cash aid.
- Processed documentation and ensured compliance with federal guidelines and program standards.
Linguist
Prescient Technologies LLC – Holy Family Institute, PA
09.2021 - 05.2022
- Provided Pashto and Farsi interpretation for the Office of Refugee Resettlement (ORR), ensuring accurate communication between unaccompanied minors, case managers, and service providers.
- Supported daily operations by assisting case management teams with coordination, documentation, and service delivery.
- Trained and supported staff on communication best practices, cultural competency, and effective engagement with refugee youth.
- Assisted in managing daily workflow and operational needs, ensuring timely and efficient service provision.
- Collaborated with medical staff to provide interpretation services and ensure accurate communication during healthcare visits.
- Delivered cultural orientation sessions to support integration and understanding of U.S. systems.
- Assisted in reviewing and verifying client documentation to ensure accuracy and compliance with program requirements.
- Coordinated with social service agencies, schools, and healthcare providers to support comprehensive care.
Support Specialist
Mobile Sentrix, Chantilly, VA
10.2020 - 09.2021
- Trained and supervised staff, supporting onboarding and daily operations.
- Provided technical support, troubleshooting hardware, software, and systems.
- Assisted with recruitment processes, including candidate screening and hiring support.
Education
Bachelor of Science - Science
Kabul University
12.2019
Skills
- Program Management
- Financial Management & Budgeting
- Staff Supervision
- Compliance & Regulatory Oversight
- Case Management
- Strategic Planning
- Cross-Functional Collaboration
- Training & Development
- Data Analysis & Reporting
- Leadership & Operations:
- Financial Oversight
- Compliance
- Technical Skills:
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- PeopleSoft
- ImageNow
- Blackboard
- Decision-making
- Complex Problem-solving
- Operations management
- SmartView
Languages
English (Fluent)
Pashto (Fluent)
Dari (Native)
Farsi/Tajik (Native)
Interests
Traveling, photography, and reading
ADDITIONAL INFORMATION
- Community mentor supporting Afghan refugee families with housing, benefits, and integration
- Experience assisting clients with Medicaid, SNAP, TANF, and RCA programs
Timeline
Virtual R&P Supervisor
International Rescue Committee (IRC)
06.2024 - Current
Legal Program Manager / Acting Chief Financial Officer
Resettlement Action DC (REACT DC)
01.2023 - 06.2024
Case Manager
Catholic Charities Diocese of Arlington (CCDA)
05.2022 - 01.2023
Linguist
Prescient Technologies LLC – Holy Family Institute, PA
09.2021 - 05.2022
Support Specialist
Mobile Sentrix, Chantilly, VA
10.2020 - 09.2021
Bachelor of Science - Science
Kabul University