Mohammad Faisal Seddiqi
Albany,NY
Summary
Information Technology and Data Entry Specialist with 7 years of experience working for U.S Army contractors in Afghanistan, plus 2 years of IT Help Desk experience at a private telecom company
Overview
13
13
years of professional experience
Work History
Security Officer
Allied Universal Security Services
- Current
Warehouse Associate
Amazon ALB1
08.2024 - 03.2025
Senior Afghan Logistics Specialist
OT Training Solutions LLC (OTTS)
02.2018 - 07.2021
- Company Overview: (U.S. Army training & logistics contractor)
- Helped develop and implement an automated logistics support system, managed IT Help Desk (database configuration, maintenance, and synchronization), responsible for troubleshooting & escalating issues.
- Maintained inventory records system for all NATO-provided equipment, assisted in developing a parts catalogue & tracking system, to improve armoured & light vehicle maintenance.
Advisor, Class IX Parts Supply Portfolio
DynCorp International
02.2015 - 02.2018
- Company Overview: (U.S. Army contractor), Kabul, Afghanistan
- Helped develop & implement an automated system to track vehicle parts, assemblies, component kits, etc. Worked as part of the project team to implement training and improve logistics processes, prepared daily/weekly progress reports for submission to DynCorp HQ management staff.
Help Desk Call Center Representative
Etisalat Telecom Co.
12.2012 - 12.2014
- Company Overview: (UAE-based company), Kabul, Afghanistan
- Maintained LAN, WAN, and Shared Folder, assisted business customers with UI Applications, processed inquiries for credit loss activation and deactivation of bundles via the CVBS portal
Education
Bachelor's - Computer Science
Maiwand University
09.2014
Skills
- Hardware Switches, Routers, LAN, WAN Installation, Configuration & Troubleshooting
- Customer Support; Database
- File Systems
- Operating Systems
- Software: AVG Anti-Virus
- Web-based Enterprise Inventory Management System (US Army system, named CORE/MS-EE)
- Microsoft Office Package (Teams, Word, Excel, Outlook, and PowerPoint), Adobe Photoshop
Languages
English, Pashto, Dari, and Urdu
Interests
Technology and Innovation, Physical Fitness and Wellness, Travel, Volunteering
Achievements & Awards
Received Medal & Coin from U.S. Defence Institute of Security Assistance Management (DISAM), Received Appreciation letters from U.S Army officers
Timeline
Warehouse Associate
Amazon ALB1
08.2024 - 03.2025
Senior Afghan Logistics Specialist
OT Training Solutions LLC (OTTS)
02.2018 - 07.2021
Advisor, Class IX Parts Supply Portfolio
DynCorp International
02.2015 - 02.2018
Help Desk Call Center Representative
Etisalat Telecom Co.
12.2012 - 12.2014
Security Officer
Allied Universal Security Services
- Current
Bachelor's - Computer Science
Maiwand University