Mohammad Mahdi Ahmadi
Chicago,IL
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Shadab Restaurant
09.2023 - 12.2023
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Customer Service Representative
Kamair Airlines
05.2021 - 09.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Abdul Rahim Shaheed Boys High School
Kabul, Afghanistan12.2021
Skills
- Team Collaboration
- Customer Support
- Customer Complaint Resolution
- Payment Processing
- Customer Assistance
- Time management mastery
- Problem-solving acumen
- Building Customer Loyalty
- Team Supervision
- Positive Customer Engagement
- Effective Communication
Timeline
Food Service Worker
Shadab Restaurant
09.2023 - 12.2023
Customer Service Representative
Kamair Airlines
05.2021 - 09.2022
High School Diploma -
Abdul Rahim Shaheed Boys High School
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