Mohammad (Nasim) Zamani
Los Angeles,CA
Summary
Results-driven Senior Business Analyst and Quality Assurance professional with expertise in aligning business requirements with system design and end-to-end testing. Led requirements gathering, process analysis, and system migrations, translating business needs into functional specifications. Skilled in functional, integration, and UAT testing, defect management, and data validation, ensuring solution quality. Utilizes SQL, Jira, Tableau, and Power BI for analysis and reporting.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr. Business Analyst
Testudo Inc
Encino, USA
08.2025 - Current
- Led business requirements gathering and analysis for the migration of both CRM and accounting systems, partnering with Sales, Account Management, Finance, and Operations stakeholders to ensure end-to-end business needs were accurately captured.
- Developed As-Is and To-Be process flows, data mappings, and functional documentation for CRM and financial system transitions, identifying gaps and process improvement opportunities.
- Acted as a liaison between business users and technical implementation teams, translating customer relationship and accounting requirements into clear functional specifications for system configuration and integration.
- Validated customer, account, and financial data during data migration and reconciliation across legacy and target systems, ensuring data integrity and consistency.
- Coordinated and supported system testing and User Acceptance Testing (UAT) by developing test scenarios, executing end-to-end workflow validation, and tracking defects through resolution prior to go-live.
- Supported user training and documented updated workflows post-implementation, resolving CRM and accounting system issues to facilitate smooth adoption.
Consultant | Customer Business Analyst and Quality Assurance Advisor
Rose International | Southern California Edison
Irwindale, USA
02.2024 - 08.2025
- Partnered with QA leadership to enhance quality assurance processes, enabling earlier defect detection, issue prevention, and validation of customer-facing workflows through E&C risk assessments.
- Created and maintained QA documentation and artifacts, including process flows, test support materials, tracking spreadsheets, and reporting decks, and communicated findings clearly to cross-functional stakeholders.
- Led the tracking, documentation, and validation of quality issues and potential non-compliance items, ensuring corrective actions were implemented, retested, and verified before closure.
- Collaborated with Requirements Directors, SMEs, Ethics & Compliance, and operational teams to address issues, clarify requirements, and facilitate timely resolutions within quality standards.
- Designed QA performance and defect trend dashboards using Tableau and Power BI to provide visibility into testing outcomes, issue patterns, and operational risks.
- Conducted data validation and analysis to ensure reporting accuracy and support audits, quality reviews, and risk assessments.
- Co-led quality reviews of program requirements, validating completeness and compliance while supporting decisions with evidence-based analysis and documentation.
Consultant | Business Systems Analyst
Dexian DYSIS | AssetMark Asset Management
Encino, USA
09.2022 - 12.2023
- Created As-Is and To-Be workflow charts, process models, and data models to facilitate effective requirements gathering and identify gaps.
- Collaborated closely with business and financial advisors to validate functional requirements, perform feature testing and User Acceptance Testing (UAT), and ensure enhancements to AssetMark’s eWealthManager platform met user and business needs.
- Authored a comprehensive Business Requirements Document (BRD) using user stories, interviews, document analysis, use cases, and workflow analysis.
- Streamlined compliance reporting by consolidating multiple spreadsheets and manual trackers into a unified Power BI dashboard, improving reporting efficiency and stakeholder decision-making.
- Administered DocuSign CLM to develop automated contract workflows and approval routing, ensuring compliance throughout contract lifecycle.
- Utilized Atlassian Jira to log and track defects, coordinate test execution, and document results, supporting efficient issue resolution and retesting.
- Leveraged MuleSoft integration software to automate secure data transfers between Atlassian and Salesforce for Fraud and Security reporting.
- Partnered with business and financial advisors to enhance the functionality of the eWealthManager consumer tool, supporting feature improvements, usability enhancements, and automated notifications to improve user engagement.
- Analyzed moderately complex data models using SQL and reporting tools to validate data integrity, generate accurate insights, and improve reporting efficiency.
AVP; Sr. Business Analyst, and Quality Assurance Specialist
Bank of America
Westlake Village, USA
08.2011 - 06.2022
- Performed manual functional, integration, and regression testing by analyzing complex data models and validating outputs against functional requirements, ensuring data accuracy and system reliability.
- Collaborated with cross-functional teams across LOB, IT, Product, and Compliance to coordinate test activities, clarify requirements, and support timely resolution of defects and quality issues.
- Partnered with business teams and IT to support testing automation and data migration initiatives, validating test results, reviewing outputs, and ensuring data integrity through both manual and automated testing approaches.
- Supported API testing efforts by defining acceptance criteria, validating API responses, analyzing logs, and confirming system performance and reliability prior to release.
- Utilized Tableau and Power BI to track defect trends, test results, and QA metrics, enhancing visibility into testing outcomes and ensuring control effectiveness and release readiness.
- Translated business and regulatory requirements into test plans, test cases, and test scenarios, ensuring full coverage of functional, regulatory, and user requirements.
- Applied strong knowledge of SDLC and STLC within Agile environments, supporting sprint testing, backlog refinement, and continuous quality validation throughout the development lifecycle.
- Developed QA reporting dashboards to consolidate test execution results, defect metrics, audit findings, and customer-impact analysis, streamlining reporting processes and increasing accuracy.
- Collaborated with LOB partners, Compliance Officers, and Test Developers to design and execute comprehensive test scripts covering regulated workflows, sensitive customer data, and core system functionality.
Consultant | Officer: Quality Assurance Analyst
Select Staffing | Bank of America
Calabasas, USA
11.2010 - 07.2011
- Executed quality reviews and audits of foreclosure cases using FACTS, validating documentation accuracy, identifying discrepancies, and supporting investigators in resolution and escalation.
- Collaborated with business and IT teams during the development of the FACTS application, supporting functional validation, data accuracy checks, and testing of reporting dashboards used for fraud case investigation and tracking.
- Led cross-functional working sessions with management, investigators, and Line of Business teams to review workflows, validate requirements, and identify quality gaps in alignment with regulatory and operational standards.
- Facilitated requirements validation sessions to define functional requirements and ensure test coverage aligns with business and regulatory expectations.
- Managed time effectively and maintained accountability while working independently and within cross-functional teams to meet testing and audit deadlines.
Education
Bachelor of Science - Business Administration & Management
Walden University
Minneapolis, MN01-2019
Skills
- Requirements gathering
- Data analysis
- SQL Server and MySQL
- Data visualization tools
- Report generation
- Agile methodologies
- Workflow optimization
- Project management
- Project management tools
- Jira and Confluence
- Analytical thinking
- Critical thinking
- Problem solving
- Risk assessment
- Cross-functional collaboration
- Effective communication
- Attention to detail
- Microsoft Office Suite
- Cross-functional collaboration
Technical Experience
SQL Server, MySQL, Orcit, FACTS, qTest, Quality Center, Jira, Confluence, SharePoint, Documentum, Microsoft Office Suite, Microsoft Visio, Microsoft Project, Microsoft SharePoint, Apple Keynote, Salesforce, NetSuite, SAS, AS400, Tableau, Power BI
Certification
Certified ScrumMaster (CSM), Scrum Alliance — Credential ID: 001588991
Timeline
Sr. Business Analyst
Testudo Inc
08.2025 - Current
Consultant | Customer Business Analyst and Quality Assurance Advisor
Rose International | Southern California Edison
02.2024 - 08.2025
Consultant | Business Systems Analyst
Dexian DYSIS | AssetMark Asset Management
09.2022 - 12.2023
AVP; Sr. Business Analyst, and Quality Assurance Specialist
Bank of America
08.2011 - 06.2022
Consultant | Officer: Quality Assurance Analyst
Select Staffing | Bank of America
11.2010 - 07.2011
Bachelor of Science - Business Administration & Management
Walden University