Fulfillment Associate skilled in problem-solving and teamwork, familiar with warehouse operation equipment. Successfully led daily operations to minimize bottlenecks and improve process flows. Committed to maintaining safety and high-quality standards. Proven ability to work extended shifts (up to 12 hours),and perform physically demanding tasks in varying warehouse environments and support team productivity through effective communication and collaboration.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Amazon.com Services LLC
AUS2-Srtbl FC(Pflugerville,TX)
02.2022 - Current
CPT chaser: Tracked and prioritized shipments at risk to facilitate on-time departures and avoid late deliveries.
Acted as Dwell Lead, identifying, prioritizing, and clearing aged or stuck units to minimize bottlenecks and improve process flow.
Led daily Problem Solve operations for assigned areas (AFE, Singles, Smalls, etc.), including tote/tray, exception handling, and quality resolution.
Utilized internal tools (Rodeo, dashboards, and performance trackers) to forecast CPT volume and high-dwell risks.
Coordinated with Pack, Induct, Sort, and Pick teams to resolve issues in real time and maintain station productivity.
Trained and mentored new Problem Solve associates on CPT chasing, dwell reduction techniques, and standard work processes.
Conducted regular floor walks to proactively identify and resolve potential roadblocks before they impacted CPT or dwell metrics.
Partnered with Area Managers and Process Assistants to execute peak planning and recovery strategies.
Education
BBA -
Pune University
Pune, India
06-2012
High School Diploma -
Abdul Ahmad Jaweed High School
Kabul, Afghanistan
12-2006
Skills
Software Proficiency: Microsoft Office (Word, Excel, Outlook), OS Management (Windows/macOS)