Mohammad Zahir Hassani
Diamond Bar,CA
Summary
Dedicated security professional with experience at West Coast Security and Petrol, skilled in emergency response and incident reporting. Proven ability to enhance safety through vigilant patrolling and effective communication. Recognized for delivering exceptional customer service while maintaining a secure environment. First Aid certified and committed to teamwork and workplace safety.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
West Coast Security and Petrol
04.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Grocery Stocker
Sprouts Farmers Market
04.2022 - 03.2023
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Greeted customers and directed to requested products.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
- Maintained effective team member communication.
- Assisted in inventory management, performing regular audits to ensure accurate stock levels.
- Contributed to store''s overall sales goals by effectively merchandising products to attract customers'' attention.
Local Calture Adviser
US Army
01.2021 - 11.2021
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Assisted in the development of training materials for new advisors, improving overall team performance.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Monitored customer service operations to confirm compliance with quality standards.
- Provided support in negotiations and legal matters to help client negotiate complex business negotiations and legal issues.
- Helped students develop organizational, time management and study skills.
Education
Hashoo Foundation
Pindi Faculty Of Law - Department of Atterney And Adjudication
Kaboora Institute of Higher Education
Kabul Afghanistan St 6th Of Qalai Fatullah 06.2019
Certificate - Civil Survey
Hashoo Foundation
Pendi, Pak 03.2011
12th Grade - General Studies
Ariana High School
Pendi 01.2005
Advance Diploma In Information Technology - Fundamentals of Computer Concepts
Super Tech Institute of Computer Sciences
Jinnah Supermarket 06.2004
Diploma A+ - Professional Hardware
Super Tech Institute of Comperscience
Jinnah Supermarket 02.2004
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Punctuality
- Security procedures knowledge
- Incident Reporting
- Emergency Response
- Reporting skills
- Physical Fitness
- First Aid Certified
- English fluency
- Complex Problem-Solving
- Event security
- Mobile Patrols
- Personal security
- Customer Service
- Honest and Dependable
- Team Player
- Data Entry
- Visitor screening
- Employee and Visitor Screening
Languages
Dari
Native or Bilingual
English
Professional Working
Urdu
Professional Working
Pushto
Professional Working
Certification
8 Hour Basis
Timeline
Security Guard
West Coast Security and Petrol
04.2023 - Current
Grocery Stocker
Sprouts Farmers Market
04.2022 - 03.2023
Local Calture Adviser
US Army
01.2021 - 11.2021
Hashoo Foundation
Faculty Of Law - Department of Atterney And Adjudication
Kaboora Institute of Higher Education
Certificate - Civil Survey
Hashoo Foundation
12th Grade - General Studies
Ariana High School
Advance Diploma In Information Technology - Fundamentals of Computer Concepts
Super Tech Institute of Computer Sciences
Diploma A+ - Professional Hardware
Super Tech Institute of Comperscience
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