Associate of Science - Automotive Technology
Wake Technical Community College
Raleigh, NC06.2026
MOHAMMED ABDULLA
Automotive technology
Raleigh,nc
Summary
Productive and skilled high school student with strong problem-solving skills. Motivated student who demonstrates strong work ethic and creative multi ability. developed a leaderships ability through personal projects committed to fulfilling goals and improve a teamwork dynamic, self-driven, energic, attention to details and superior customer service, able to handle high volume of simultaneous academic office clerical tasks with highest degree of accuracy, flexible scheduling Seeking to apply my graphic design skills and artistic drive and customer service. To contribute to company goals and needs.
Education
High School Diploma -
Athens Drive High School
Raleigh, NC 08.2021 - 06.2023
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Front Desk Customer Service Representative
Air France-KLM
11.2023 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Maintained a welcoming environment for guests by consistently providing friendly and efficient service.
- Streamlined check-in and check-out processes, leading to reduced wait times for guests.
- Assisted in increasing hotel revenue by upselling room upgrades and promoting additional services.
- Managed high call volume with professionalism, ensuring that all phone calls were answered quickly and accurately.
- Developed strong rapport with guests, resulting in positive reviews and repeat business for the hotel.
- Handled guest complaints with empathy and understanding, working towards satisfactory resolutions.
Ramp Agent
Unifi
04.2023 - 10.2023
- Worked in accordance with all safety regulations and procedures
- Assisted in the loading of baggage and freight onto aircraft
- Assisted in the unloading of cargo from aircraft
- Assisted in the loading and unloading of cargo from aircraft
- Ensured cargo was properly documented and labeled
- Responsible for maintaining safety and security on the ramp
- Escorted pilots and visitors on the ramp safely and courteously
Sales Associate
Ross Dress for Less
07.2022 - 03.2023
- Performed a full audit of inventory and sales reports, ensuring accuracy Established personal connections with customers, exceeding customer service expectations Accurately tracked customer orders, identified, and resolved any issues during order fulfillment Set price book to increase stock and product knowledge Built rapport with clients by providing quality customer service and problem-solving.
Kitchen Staff
Edible Arrangements
03.2021 - 12.2021
- Clean and sanitize dishes, cookware, and utensils
- Clean and sanitize food preparation workstations
- Assist in the food preparation process by cutting, chopping, slicing, and washing vegetables, meats, and other ingredients
- Follow all food health and safety requirements.
Edible Arrangements
03.2020 - 11.2020
- Mechanical mechanical PC Sana's Excellent technical skills including computer-aid design experience
- The ability to work under pressure
- Problem-solving skills
- Creativity
- Interpersonal and team working skills
- Excellent verbal and written communication skills
- Commercial awareness.
Skills
- Arabic Language
- Audit
- Communication Skills
- Computer Literate
- Customer Service
- English Language
- Graphic Design
- Inventory
- Leadership
- Management
- Microsoft
- Microsoft Excel
- Microsoft Word
- Pc
- Personal Computer
- SAFE (Slab Analysis by the Finite Element Method)
- Sales
- Sales Reports
- Scheduling
- Strong Work Ethic
- Teamwork
- Time Management
- Written Communication
- Payment Processing
- Schedule Coordination
- Customer Focus
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Front Desk Customer Service Representative
Air France-KLM
11.2023 - Current
Ramp Agent
Unifi
04.2023 - 10.2023
Sales Associate
Ross Dress for Less
07.2022 - 03.2023
High School Diploma -
Athens Drive High School
08.2021 - 06.2023
Kitchen Staff
Edible Arrangements
03.2021 - 12.2021
Edible Arrangements
03.2020 - 11.2020
Associate of Science - Automotive Technology
Wake Technical Community College
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